Community Manager

Havenpark Communities owns and operates more than 100 manufactured home communities and 30,000+ homesites across the United States. Our mission is to make caring communities attainable for responsible residents. Our culture is guided by five core values: Respect, Grit, Collaboration, Stewardship, and Boldness. The Community Manager role is closer to running a small business than managing a property — you will lead a small on-site team and run the full operation of a community of 181 homes, with real decision-making authority over budget, collections, leasing, vendor relationships, and the daily experience of resident families.

Responsibilities

The role blends financial management with people leadership:

• Manage collections, including difficult conversations handled respectfully and in full compliance with the law
• Drive occupancy and leasing, and oversee the resident home-sale process (approving incoming applicants when residents sell their own homes)
• At Selling Community Manager communities: personally sell a limited number of homes and earn commission on each sale
• Manage contractors for landscaping, maintenance, and home rehabs, setting the standard for quality
• Lead a small team through busy seasons and slow ones
• Serve as the primary point of contact for residents — from move-in through challenges they may face

What This Role Asks of You

This is a demanding job. You will have difficult conversations about money, sometimes with people in genuinely hard circumstances. Evictions — pursued rarely, lawfully, and with dignity — are part of the role, and they are never easy. The community does not fully pause on weekends, and neither will your sense of responsibility for it. Most departures from this role happen in the first six months, usually because the demands were a surprise. We would rather you weigh them now.

What You'll Own

• Community financial performance: budget, expense management, and net operating income
• Collections: accurate billing, on-time rent, and all legal notices executed in compliance with state law and Fair Housing standards
• Occupancy and leasing: rentals, renewals, and approval of incoming residents in the resident home-sale (FSBO) process
• A small on-site team: hiring, developing, and leading day-to-day
• Vendor and contractor relationships across landscaping, maintenance, and home rehabs
• Curb appeal, amenities, safety standards, and capital projects delivered on time and on budget
• Resident relationships: issues resolved with urgency and care, renewals earned, and a community people are proud to call home

Backgrounds We Welcome

Our Community Managers come from a range of backgrounds: property management, sales, the trades, retail and restaurant leadership, small business ownership, and the military. Common threads among them:

• A track record of commitment — a sustained run with one employer, or something you built and stayed with
• Sales or customer-facing experience where your results were measured
• Experience running an operation: a business, a store, a crew, or a budget
• Comfort working with maintenance and construction trades

Property management experience is welcome but not required. A college degree is not required. If your background isn't listed here but the work described above sounds like you, apply anyway — this list describes common paths, not requirements.

Requirements

• High school diploma or GED
• Valid driver's license with a clean record; ability to pass a criminal background check
• Physically able to walk the community daily and occasionally lift materials and supplies
• On-site role

Benefits

• Competitive salary
• Comprehensive health benefits
• Generous PTO
• Paid holidays
• 401(k) with a 6% company match
• Infinite opportunities to learn, develop, and sharpen skills