Community Manager

About the role

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S., and is experiencing intentional, rapid growth by continuously acquiring communities. Our mission is to make caring communities attainable for responsible residents across America; we acquire, improve, and operate manufactured home communities. Our unique culture is fun, rewarding, and inclusive, guided by five core values: Respect, Grit, Collaboration, Stewardship, and Boldness. This role is closer to running a small business than to managing a property. You will lead a small on-site team and run the full operation of a community of 260 homes: the budget, collections, leasing and occupancy, vendor relationships, and the daily experience of the families who live there. You will have real decision-making authority, own the results, and can tell how you are doing just by driving through the community. No role matters more to our mission than the Community Manager, and no role puts our values to work more than this one.

Responsibilities

• Manage collections, including difficult conversations handled respectfully and in full compliance with the law and Fair Housing standards
• Drive occupancy and leasing: rentals, renewals, and approval of incoming residents in the resident home-sale (FSBO) process
• Oversee the resident home-sale process — approve incoming applicants, acting as gatekeeper for who joins the community
• At Selling Community Manager communities: personally sell a limited number of homes and earn commission on each sale
• Manage contractors for landscaping, maintenance, and home rehabs; set the standard for quality
• Lead a small on-site team through busy and slow seasons: hiring, developing, and leading day-to-day
• Own community financial performance: budget, expense management, and net operating income
• Execute accurate billing, on-time rent collection, and all legal notices in compliance with state law
• Maintain vendor and contractor relationships across landscaping, maintenance, and home rehabs
• Deliver curb appeal, amenities, safety standards, and capital projects on time and on budget
• Resolve resident issues with urgency and care, earn renewals, and foster a community people are proud to call home
• Handle evictions — pursued rarely, lawfully, and with dignity — as part of the role
• Accept that the community does not fully pause on weekends; your sense of responsibility continues

Requirements

• High school diploma or GED
• Valid driver's license with a clean record; ability to pass a criminal background check
• Physically able to walk the community daily and occasionally lift materials and supplies
• On-site role

Qualifications

Our Community Managers come from a range of backgrounds: property management, sales, the trades, retail and restaurant leadership, small business ownership, and the military. Common threads among them:

• A track record of commitment — a sustained run with one employer, or something you built and stayed with
• Sales or customer-facing experience where your results were measured
• Experience running an operation: a business, a store, a crew, or a budget
• Comfort working with maintenance and construction trades

Property management experience is welcome but not required. A college degree is not required. If your background isn't listed here but the work described above sounds like you, apply anyway — this list describes common paths, not requirements.

Benefits

• Competitive salary
• Comprehensive health benefits
• Generous PTO
• Paid holidays
• 401(k) with a 6% company match
• Infinite opportunities to learn, develop, and sharpen skills