Community Manager

About the role

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities. At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

This role is closer to running a small business than to managing a property. You will lead a small on-site team and run the full operation of a community of 181 homes: the budget, collections, leasing and occupancy, vendor relationships, and the daily experience of the families who live there. You will have real decision-making authority; you will own the results, and you can tell how you are doing just by driving through the community. No role matters more to that mission than the Community Manager.

What The Work Involves

• Manage collections, including difficult conversations handled respectfully and in full compliance with the law
• Drive occupancy and leasing
• Oversee the resident home-sale process (FSBO): approve incoming applicants, acting as gatekeeper for who joins the community
• At Selling Community Manager communities: personally sell a limited number of homes and earn commission on each sale
• Manage contractors for landscaping, maintenance, and home rehabs; set the standard for quality
• Lead a small team through busy seasons and slow ones
• Serve as the primary point of contact for residents — from move-in through challenges

What This Role Asks Of You

• Have difficult conversations about money, sometimes with people in genuinely hard circumstances
• Execute evictions — pursued rarely, lawfully, and with dignity — as part of the role
• Maintain responsibility for the community on weekends and outside standard hours
• Recognize that most departures from this role happen in the first six months, usually because the demands were a surprise

What You'll Own

• Community financial performance: budget, expense management, and net operating income
• Collections: accurate billing, on-time rent, and all legal notices executed in compliance with state law and Fair Housing standards
• Occupancy and leasing: rentals, renewals, and approval of incoming residents in the resident home-sale (FSBO) process (plus direct home sales with commission for Selling CM postings)
• A small on-site team: hiring, developing, and leading day-to-day
• Vendor and contractor relationships across landscaping, maintenance, and home rehabs
• Curb appeal, amenities, safety standards, and capital projects delivered on time and on budget
• Resident relationships: issues resolved with urgency and care, renewals earned, and a community people are proud to call home

Backgrounds we welcome

Our Community Managers come from a range of backgrounds: property management, sales, the trades, retail and restaurant leadership, small business ownership, and the military. Common threads among them:

• A track record of commitment — a sustained run with one employer, or something you built and stayed with
• Sales or customer-facing experience where your results were measured
• Experience running an operation: a business, a store, a crew, or a budget
• Comfort working with maintenance and construction trades

Property management experience is welcome but not required. A college degree is not required. If your background isn't listed here but the work described above sounds like you, apply anyway — this list describes common paths, not requirements.

Requirements

• High school diploma or GED
• Valid driver's license with a clean record; ability to pass a criminal background check
• Physically able to walk the community daily and occasionally lift materials and supplies
• On-site role

When you apply, please list each role separately, including promotions at the same company, with the employer's name and the month and year you started and ended.

Benefits

• Competitive salary
• Comprehensive health benefits
• Generous PTO
• Paid holidays
• 401(k) with a 6% company match
• Infinite opportunities to learn, develop, and sharpen skills