Community Manager

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. Our success is measured by our residents' satisfaction in making their apartment homes and community a great place to live.

About the role

The Community Manager is responsible for the overall performance of their assigned property at Ahoskie High School Apartments and New Woodland Olney Apartments.

Responsibilities

• Accountable for all aspects of the day-to-day operation of assigned property
• Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition
• Frequent interaction with residents, proactively responding to their needs, focusing on relationship development and achieving a high level of resident retention
• Achieve the highest possible net operating income through implementation of effective cost control
• Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group
• Develop yearly operating and capital budget plans while being cognizant of how it potentially impacts NOI
• Coordinate and supervise resident improvement and other capital projects
• Monitor and enforce resident lease obligations
• Understand and maintain strict adherence to State and Federal Fair Housing Laws
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures
• Provide direction and oversight to property maintenance staff; ensure that units/space conditions are in market-ready condition
• Promote and teach safe work practices and ensure all safety of site and the occupants
• Perform regular inspections of managed property in accordance with pre-established schedules; recommend and coordinate necessary maintenance projects
• Bid, negotiate, and manage vendor service contracts and one-time projects
• Effectively maintain knowledge of the property and competitive properties through consistent evaluation of market condition and trends
• Train and mentor office staff in an effort to implement sales and marketing materials, which effectively maximizes rental income and results in high occupancy
• Ensure property compliance with all applicable Affordable Housing programs, including but not limited to HUD Subsidy, USDA, RD, LIHTC, HOME, and other state and local programs
• Provide reports as required
• Other tasks as assigned

Requirements

• High school diploma or equivalent; some college preferred
• Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience
• Must have a valid Driver’s license
• HCCP Certification preferred

Skills

• Strong financial management skills and well-versed in budgeting, forecasting, and cost control
• Ability to work effectively and lead the community staff in a fast-paced, ever-changing environment
• Solid multi-tasking skills along with the ability to meet deadlines
• Ability to communicate professionally and effectively with co-workers, residents, vendors, and corporate staff
• Proficient with Microsoft Office (Excel, Word, and Outlook)
• Experience with Yardi preferred
• Willingness and ability to work weekends and holidays when the business requires
• Must be able to travel for training and occasional business meetings

Pay

Annual salary $41,600 to $45,760 based on experience.

Benefits

• Competitive salaries and bonuses
• Medical, dental, and vision coverage
• 401(k) plan with employer match
• Short-term and long-term disability
• Life/AD&D insurance
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and development