Community Manager

About the role

ECI Group is currently hiring an experienced Property Manager to manage the day-to-day operations of their assigned property. The Property Manager will provide management and leadership to all property staff including hiring, training, performance management and employee development. We are looking for a proven leader dedicated to resident customer service and overseeing leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community.

Responsibilities

• Manage daily operations for the property and staff including security, maintenance, leasing, and property financials.
• Ensure compliance with Community Policies and lease agreements; respond to violations and communicate with the residents.
• Inspect the property on a regular basis to verify the condition of vacant apartments.
• Maintain office and resident files in a confidential and secure manner.
• Communicate with the Maintenance Supervisor and other maintenance team members regarding all aspects of property maintenance.
• Ensure all monies received on the property are deposited immediately and recorded daily while ensuring proper procedures are followed.
• Cook up and/or create a resident renewal program to encourage resident retention.
• Maintain compliance with all required permits for operating the property such as pool, spa, elevator, etc.
• Review general ledgers, review and approve all invoices, oversee all variance and other reporting.
• Maintain contract files and insurance certificates and monitor contract renewals.
• Ensure all rent and other charges are collected when due and posted on a timely basis.
• Ensure that legal notices are given, and deadlines are met concerning evictions, writs and attending court hearings.
• Immediately inform and refer any liability claims, legal complaints, or other violations to the Regional Supervisor and/or corporate office.
• Complete performance reviews of employees and assist with making recommendations for salary increases or advancement.
• Cook up and/or attend safety meetings and training for property staff; monitor the use of proper safety precautions on the property.
• Report any workman’s compensation issues and/or employee incidents immediately to the Workers Compensation Carrier, management and HR following company procedures.
• Maintain current knowledge of the sub-market of the property, familiarity of competitors, and remain current on businesses and retail nearby that could impact occupancy and/or income of the property.

Requirements

• Minimum 3 years of experience in the multi-family industry, prior experience as a Property Manager is preferred.
• A high school diploma or equivalent.
• Proficiency in Microsoft Office Suite and YARDI or similar industry standard programs
• Excellent customer service and interpersonal skills including the ability to establish relationships with colleagues, supervisors, guests, vendors, contractors, and the public.
• Ability to accurately perform intermediate mathematical functions.

Qualifications

• College degree is a plus.
• CAM, ARM or CCRM designations are a plus.

Skills

• Hands-on approach to property management.
• Customer service and interpersonal skills.
• Intermediate mathematical functions.

Benefits

• Bonus potential
• 30% rental discount at ECI properties
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Participation in professional development programming, including a designated Mentor from day one

Pay

• Competitive pay

Schedule

• Flexible schedule to accommodate property needs.