Jobs · Marketing · North Carolina

Community Manager

CCMC · Charlotte, NC · 2 wk ago
On-siteMarketingFull-time

About Us At CCMC, we specialize in large-scale community management, transforming the industry through a resident-centric focus. Our core values—Integrity, Respect, Service, and Community—guide everything we do. We're seeking a passionate Community Manager to join our team and make a lasting impact.

Responsibilities

  • Drive Community Initiatives: Lead daily operations, ensuring that community goals align with CCMC’s mission.
  • Oversee assets, vendors, and resources while ensuring compliance with governing documents.
  • Foster Collaborative Relationships: Build strong connections with residents, board members, and staff through open and respectful communication.
  • Ensure Financial Accountability: Manage budgets, prepare variance reports, and implement board directives, ensuring financial transparency and alignment with community goals.
  • Maintain Risk Management Compliance: Develop and execute risk management programs, ensuring adherence to policies and long-term planning.
  • Develop & Motivate Teams: Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development.
  • Guide Strategic Decisions: Advise the board on long-term planning and policy-making, anticipating challenges and aligning with community goals.
  • Engage the Community: Facilitate resident meetings and build opportunities for active participation, ensuring a sense of inclusion and belonging.

Requirements

  • Leadership Experience: Three or more years of onsite community management (HOA) or similar experience (hospitality, parks and recreation, city government), with a strong operational and financial background.
  • Education: Bachelor’s degree, designations, or certifications in a related field (highly preferred).
  • CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).
  • Core Values Alignment: A commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
  • Communication Skills: Strong verbal and written communication, with the ability to engage and listen to diverse stakeholders.
  • Team Development Expertise: Skilled in delegation, coaching, and mentoring to build motivated and high-performing teams.
  • Adaptability: Ability to navigate change and resilience in addressing challenges while improving the resident experience.
  • Self-Awareness: Ability to recognize and regulate your own behaviors and reactions.
  • Growth Mindset: Open to feedback from others, and committed to professional and personal growth.
  • Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.
  • Physical requirements: Mobility – ability to walk the grounds long distances in various weather conditions; Lifting and Carrying – occasionally lifting and carrying supplies or equipment up to 25 pounds; Extended Sitting or Standing – capability to sit or stand for extended periods during meetings or events; Manual Dexterity – skills in using technology, including computers and mobile devices; Driving – ability to operate vehicle to perform certain job functions (valid driver’s license, clean MVR, current automobile insurance at statutory limits required).

Benefits

  • Comprehensive benefits package including medical, dental, and vision
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid time off for vacation, holidays, medical, and volunteering
  • Paid parental leave
  • Training and educational assistance
  • Support programs, including Employee Assistance Program and Calm Health
  • Optional benefits including short- and long-term disability, life insurance, and pet insurance
  • A caring team dedicated to your success

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