Community Manager

About the role

Supports the day-to-day operations of a 30-unit farmworker tax credit housing community while providing responsive and respectful service to residents. The ideal candidate is organized, approachable, able to work independently, and committed to building positive relationships with residents while maintaining professional boundaries.

Responsibilities

• Understands and enforces CCHS property management policies and procedures, the community’s rules and regulations, and the terms of the lease and other addenda.
• Achieves the goals and objectives established for the property.
• Complies with the Washington state residential Landlord & Tenant Act and all other governmental laws and regulations.
• Immediately reports any safety or health hazard or unusual event to supervisor.
• Operates the property within the budgeted guidelines.
• Ensures all services and work are completed as contracted prior to approval of invoices.
• Ensures all invoices are coded in accordance with the descriptive Chart of Accounts, promptly approves, and submits for payment.
• Ensures site employees promote high standards of professional appearance and positive relationships with residents, owners, co-workers, contractors, and vendors.
• Ensures courteous and timely response to all resident requests and work orders and implements resident retention programs.
• Monitors and verifies that applicants selected from the waiting list are qualified in compliance with funder requirements.
• Assists in budget preparation and budget tracking.
• Shows units available to be rented.
• Conducts move-in inspections and completes condition checklist with the Maintenance Technician.
• Personally inspects the property daily, including all common areas, parking lots, and vacant apartments.
• Verifies and recertifies resident income, assets, and applicable deductions per funding requirements to determine eligibility.
• Prepares and distributes financial, leasing, and other related reports and documents promptly.
• Maintains accurate and complete resident, unit, and property records.
• Collaborates with the Residential Services Coordinator to ensure resident services and property management are compatibly carried out.
• Ensures that all tenants are timely in payment of rent, maintenance charges, and other charges due.
• Issues warning notices and eviction notices, coordinates repayment plans, and attends tenant hearings.
• Ensures compliance with Fair Housing Laws.
• Facilitates positive and effective resolution of tenant-related problems and complaints and refers residents to appropriate resident service providers, as necessary.
• Obtains competitive bids and proposals for any work or services necessary for daily operations of the property.
• Performs all work assignments as requested by supervisor.

Requirements

Physical Requirements

• Standing, walking, bending, lifting, or performing other work requiring moderate physical exertion, talking, and hearing on a regular basis (up to 90% of the time).

Non-Physical Requirements

• High School Diploma or General Equivalency Diploma (GED).
• Prior working experience in the property management field.
• Demonstrated computer, accounting, and clerical skills necessary to meet position requirements.
• Two years of supervisory experience preferred.
• Proficiency in Word, Excel, Outlook, Adobe, and property management software applications.
• Knowledge of pertinent Federal, State, and local codes, laws, and regulations sufficient to perform job duties.
• Self-motivated, able to work independently, and perform duties with minimal supervision.
• Able to work well with people from diverse social and economic backgrounds.
• Ability to read and comprehend simple instructions and short correspondence.
• Basic math skills (addition, subtraction, multiplication, division).
• Ability to receive and follow written instructions.
• Bilingual (English/Spanish) required.
• Valid Washington State driver’s license and minimum required liability insurance for WA State.
• Must be deemed insurable as determined by Catholic Charities’ liability insurance provider.
• Employment is conditional upon being cleared by criminal background check and fingerprinting when required.

Pay

$20 - $24 per hour, depending on experience.

Schedule

Monday - Thursday, 8:30 am to 3:00 pm. Fridays 8:30 am to 2:00 pm (29 hours per week).

Benefits

• Sick leave accrues at 1 hour of leave for every 40 hours worked.
• Employees can contribute to a 403(b) retirement plan.
• Eligibility for medical insurance if working 30+ hours per week, on average.