Community Manager

About the role

Axis Residential is a forward-thinking, property management organization within Inland Group—a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We are seeking a people-focused Community Director for Affinity at Copperleaf, an active adult community (62+) in Aurora, CO.

Responsibilities

• Build strong rapport with residents, prospects, Portfolio Manager, and on-site team.
• Manage, lead, develop, and motivate a high-performing office team.
• Create and maintain a community culture focused on enhancing residents’ quality of life while delivering excellent customer service and a supportive home environment.
• Provide continual training and performance evaluation of associates.
• Support community by participating in resident-led events and activities.
• Participate in sales programs and leasing activities while building strong rapport with current and prospective residents.
• Establish and maintain optimal occupancy and revenue potential of the apartment community.
• Manage daily operations to achieve financial goals and budgets.
• Ensure the physical well-being and curb appeal of the community, including daily property inspections and ensuring units are market-ready.
• Monitor local market conditions and availability; identify areas for improvement and make strategic recommendations.
• Ensure thorough application and credit checks are completed on all prospective residents before occupancy approval.
• Maintain current records of liability insurance.
• Exercise sound judgment regarding property expenditures and ensure timely, accurate submission of all invoices.
• Take a proactive approach to vacancies by achieving timely unit turnover in partnership with the maintenance supervisor and implementing a marketing program to pre-lease apartments.
• Ensure timely service and enforcement of evictions for non-payment of rent and violations of community rules and regulations.
• Assist the Portfolio Manager with tasks such as bid collection for annual budget preparation and financial variance reporting.
• Comply with all company policies/procedures and Fair Housing Laws.
• Perform additional tasks as needed to meet organizational needs.

Qualifications

• Professional, relationship-focused leadership with the ability to execute daily operations while leading a team and building rapport with residents.
• Team player who prioritizes “we over me” in relationship-building.
• Experience developing and leading a high-performing team.
• Determined, ambitious, and self-motivated.
• Prior multifamily property management experience strongly preferred.
• Understanding of financial statements, budgets, and invoicing.
• Excellent communication skills; proficiency in English (speaking, reading, writing).
• Strong computer skills, including MS Office, property management software (e.g., Yardi, On-Site), and CRM solutions.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

Compensation and Benefits

• Competitive pay: $37–$39 per hour (based on experience).
• Quarterly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance with 100% employer-paid monthly premiums.
• Flexible Spending Accounts for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Physical Requirements

• Sitting: 3–7 hours/day.
• Walking: 1–3 hours/day.
• Climbing: 0–3 hours/day (stairs).
• Lifting: 10–25 lbs occasionally.
• Endurance: light to moderate energy.
• Manual Dexterity: frequent fine motor skills.
• Near Vision: minimal near vision.

Environmental and Safety Factors

• Work is primarily indoors in a temperature-controlled office environment with occasional outdoor exposure to weather, including uneven and slippery surfaces.
• Noise: frequent exposure to typical office conversational levels; infrequent exposure to high-volume office equipment.
• Pace of work: fast-paced, multi-tasking environment under pressure.
• Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including risk of bodily injury from collisions.