Community Manager

Position Summary

The Community Manager is responsible for the overall leadership and performance of a multifamily community. This role oversees daily operations, financial performance, resident satisfaction, leasing results, compliance, and team development while fostering a positive living experience for residents and a strong culture for team members.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and develop onsite team members.
• Foster a culture of accountability, teamwork, and customer service.
• Recruit, onboard, and retain top talent.
• Conduct regular team meetings and performance discussions.

Operations & Property Performance

• Oversee daily property operations and ensure company standards are met.
• Drive occupancy, revenue growth, collections, and resident retention.
• Monitor market trends and implement strategies to improve performance.
• Maintain the property's physical appearance and operational excellence.

Resident Experience

• Deliver exceptional customer service and resolve resident concerns professionally.
• Promote resident engagement and retention programs.
• Partner with maintenance teams to ensure timely completion of service requests and make-readies.

Financial Management

• Assist with budgeting, forecasting, and expense control.
• Monitor property financial performance and identify opportunities for improvement.
• Review invoices, reports, and financial metrics for accuracy and compliance.

Leasing & Marketing

• Lead leasing efforts to drive occupancy and revenue growth.
• Monitor leasing activity, conversions, and marketing effectiveness.
• Ensure compliance with leasing policies and documentation standards.

Compliance & Risk Management

• Ensure compliance with Fair Housing laws, company policies, and safety requirements.
• Conduct property inspections and address operational risks.
• Respond to emergencies and maintain accurate records.

Pay Rate

$70k - $80k/yearly.

Qualifications

• 2 years minimum previous multifamily property management experience, preferably as a Community Manager or Property Manager.
• Strong leadership, communication, and organizational skills.
• Experience managing budgets, property operations, and leasing performance.
• Knowledge of Fair Housing regulations and property management software.
• Ability to analyze data, solve problems, and drive results.

Why Join AOG Living?

At AOG Living, you'll be part of a team that values people, performance, and professional growth. We offer opportunities to build a rewarding career while making a meaningful impact on our communities and residents.

If you are a motivated leader who thrives in a fast-paced environment and is passionate about creating exceptional communities, we encourage you to apply.