Community Manager

About the role

The Community Manager serves as the strength of the property by administering and supervising the overall management of the property. The ideal candidate will be responsible for the global governance of a multi-family property.

Manages and coordinates team members’ daily activities and ensures the operations of the property complies with the Company policies and procedures, Fair Housing, and other applicable laws and regulations governing multifamily housing operations.

REPORTS TO: Regional Property Supervisor, Regional Vice President and Vice President, Owner and/or Owner’s representative of Allied Orion Group. SUPERVISES: Entire on-site staff.

Responsibilities

• All functions related to multi-family Property Leasing
• All functions related to multi-family Property Marketing
• All functions related to multi-family Resident Relations
• Generate and maximize property income
• Monitor, maintain and control property expenses
• Accurate and on-time submission of all reports
• Understand, analyze and correct property financial statements and reports
• Monitor, supervise and direct entire property team
• Adhere to all federal, state and local employment law as well as Company’s HR policies and procedures
• Other duties as assigned

Qualifications

REQUIRED EDUCATION AND TRAINING DEGREES AND DIPLOMAS: High School Diploma or equivalent; college degree preferred.

Knowledge and 1 to 2 years of experience in multi-family property management.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS: Certified Apartment Manager (CAM) preferred. Accredited Resident Manager (ARM) preferred. Active/participatory apartment association membership preferred.

Skills

• Proven employment history of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operations.
• Supervisory skills sufficient to hire, lead, direct and evaluate on-site team members.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors and clients.
• Mathematical skills are required.
• Proficiency in using property management software(s) used by the Company, as well as Microsoft Office (Word, Excel and PowerPoint) in order to complete required reports and employment documents.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.