Community Manager

About the Role

The Community Manager serves as the strength of the property by administering and supervising the overall management of a multi-family property. The ideal candidate will be responsible for the global governance of the property, managing and coordinating team members’ daily activities to ensure operations comply with Company policies and procedures, Fair Housing, and other applicable laws and regulations.

Reports to: Regional Property Supervisor, Regional Vice President, Vice President, Owner, and/or Owner’s representative.

Supervises: Entire on-site staff.

Responsibilities

• All functions related to multi-family property leasing.
• All functions related to multi-family property marketing.
• All functions related to multi-family resident relations.
• Generate and maximize property income.
• Monitor, maintain, and control property expenses.
• Ensure accurate and on-time submission of all reports.
• Understand, analyze, and correct property financial statements and reports.
• Monitor, supervise, and direct the entire property team.
• Adhere to all federal, state, and local employment laws, as well as Company’s HR policies and procedures.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent; college degree preferred.
• 1 to 2 years of experience in multi-family property management.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification preferred.
• Active/participatory apartment association membership preferred.

Skills

• Proven employment history in property management, sales, marketing, and customer service.
• Supervisory skills sufficient to hire, lead, direct, and evaluate on-site team members.
• Strong written and verbal communication skills.
• Ability to interact professionally with residents, vendors, contractors, and clients.
• Mathematical skills required for financial analysis and reporting.
• Proficiency in property management software, Microsoft Office (Word, Excel, PowerPoint), and office equipment.
• Basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and local, city, and state ordinances.