Community Manager - Abrazo at Waterway Hills

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Greystar" description, then "Job Description Summary", then "Job Description", then "BASIC KNOWLEDGE & QUALIFICATIONS:", "SPECIALIZED SKILLS:", "TRAVEL / PHYSICAL DEMANDS:", salary, benefits. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading (none given). We need to include sections only when posting has real specific content. We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. We need to include sections: maybe "About the role" (the About Greystar description?), "Responsibilities" (the job description duties), "Requirements" (basic knowledge & qualifications?), "Qualifications" maybe same? Actually they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. We have: - About Greystar (company overview) could go under "About the role"? Actually "About the role" maybe about the job? But we have company description. Could treat as "About the role" (overview of role and company). We'll include that. - Responsibilities: the long list of duties (managing day-to-day operations, budget input, revenues, approving invoices, controlling expenditures, lease enforcement, market analysis, resident satisfaction, maintenance compliance, property inspections, supervising staff, assisting client/owner relationship, completing reports, etc.) Also includes California-specific note. - Requirements: maybe "BASIC KNOWLEDGE & QUALIFICATIONS:" includes education, experience, skills. - Qualifications: maybe duplicate? Could combine? But they want separate headings if content exists. We could put "Requirements" for education/experience, and "Qualifications" for specialized skills? Or "Skills" for specialized skills. Let's interpret: - Requirements: basic knowledge & qualifications (education, experience, abilities). - Qualifications: maybe same? But we could treat "Qualifications" as the specialized skills (licenses, driver's license, software proficiency, management skills). Or we could treat "Skills for that. - Skills: maybe "SPECIALIZED SKILLS:" includes licenses, driver's license, software proficiency, management skills. - Benefits: benefits paragraph. - Pay: salary range and additional compensation info. - Schedule: schedule Monday-Friday. - Travel/Physical Demands maybe could be part of Responsibilities? But we have no heading for that; we could include under Responsibilities or maybe a separate section but not in allowed headings. Since only allowed headings list, we should not create extra headings. So we incorporate travel/physical demands into Responsibilities or maybe a separate paragraph under Responsibilities. We must not include boilerplate: EEO, equal opportunity, scam warning, etc. Also remove duplicated lines (like repeated "Incumbents must be able to physically access all exterior and interior parts of the property and amenities." appears twice; we should keep only one instance). Also remove "For California Only:" maybe keep as part of Responsibilities. We need to preserve all substantive info: keep details like unit count 292, property type Cottage Style, stage Lease Up, schedule Monday-Friday, etc. We need to output only HTML fragment, no /, no markdown fences. Let's craft:

About the role

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Responsibilities

• Manages the day-to-day operations of an assigned property including managing team members, daily activities, and resources to achieve established budgeted financial and operational goals.
• Ensures operation complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws governing multi-family housing.
• Property Type: Cottage Style; Stage: Lease Up; Unit Count: 292.
• Provides input into the development of budget(s) by analyzing financial statements, reviewing marketing information, and accessing operational reports to establish historic and predict performance patterns.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted timely, making financial bank deposits, and preparing/reviewing monthly financial status reports.
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between vendor/contractor, accounting, and client/owner as needed.
• Controls expenditures by staying within approved budget constraints and manages the balance and maintenance of the petty cash fund.
• Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducting periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable per lease terms.
• Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests timely and taking appropriate action to resolve service issues.
• Ensures maintenance team members comply with Company standards for responding and completing resident service requests.
• Conducts regular property inspections and takes appropriate actions to ensure physical aspects of property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance per Company policies, values, and business practices.
• Assists in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about property performance, and responding to owner requests as needed.
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or necessary.
• For California only: Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized.
• Travel / Physical Demands: Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Must be able to physically access all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine, local travel may be required to make bank deposits, attend training classes and outreach events, or other situations necessary for accomplishment of daily responsibilities.

Requirements

• Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or related field.
• 4-6 years minimum of relevant experience demonstrating application of property management, sales, marketing, and customer service background sufficient to manage day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with ability to work independently, as a leader, and as a collaborative member of a team.

Qualifications

(If needed, we could put nothing? But we have specialized skills; maybe Qualifications could be same as Skills. But we need a heading only if there is real specific content. We have specialized skills content, so we could put that under Skills. Then Qualifications maybe we could leave empty? Better to not include Qualifications heading if we don't have distinct content. However we have "BASIC KNOWLEDGE & QUALIFICATIONS:" which we already used for Requirements. So we could skip Qualifications heading.

But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't require us to use all; we include only when posting has real specific content. So we can omit Qualifications if we don't have distinct content beyond Requirements. However we have "SPECIALIZED SKILLS:" which could go under Skills. So we will have Skills heading. Thus:

Skills

• Must have all licenses and/or certifications as required by State and Local jurisdictions.
• Valid driver’s license to drive a golf cart on property; must ensure all other on-site staff with access to drive the golf cart also have a valid driver’s license.
• Proficiency in Internet, word processing, spreadsheet, and database management programs to complete required reports and employment documents.
• Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite).
• Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.

Benefits

• Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off: All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees.

Pay

The salary range for this position is $80,000 - $84,000. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Pos