Community Justice Worker – Disaster Legal Services Communications & Outreach

Key Program Focus Areas

• Support outreach and communications related to disaster legal issues, including FEMA applications and appeals, housing and landlord-tenant issues, contractor fraud and scams, insurance and rebuilding issues, probate and property/title issues, and public benefits and financial recovery.

Responsibilities

• Communications & Outreach Strategy:
  • Develop and implement coordinated outreach and communications plans to increase awareness of DLS services across impacted communities.
  • Draft, edit, and disseminate outreach materials including flyers, brochures, social media content, newsletters, and website updates.
  • Manage and maintain DLS social media presence and digital communications, including scheduling posts and tracking engagement metrics.
  • Coordinate media outreach efforts, including radio campaigns, print media placements, and public service announcements.
  • Ensure messaging is clear, accessible, culturally appropriate, and aligned with program priorities and disaster-specific legal needs.
• Community Engagement & Partnerships:
  • Represent NMLA at community events, resource fairs, and partner meetings to promote DLS services and build relationships with stakeholders.
  • Coordinate and support outreach events including legal clinics, workshops, and “know your rights” presentations.
  • Collaborate with local, state, and nonprofit partners to expand outreach reach and distribute educational materials.
  • Maintain and update partner contact lists, outreach distribution lists, and community resource directories.
• Education & Resource Development:
  • Assist in developing and delivering community education materials, including pro se guidance and disaster legal issue-spotting resources.
  • Support the creation of training materials for community partners on identifying disaster-related legal issues.
  • Contribute to the development of webinars, presentations, and digital resource libraries.
• Program Support & Client Interaction:
  • Conduct initial client engagement at outreach events and assist with intake coordination where appropriate.
  • Conduct initial client interviews and holistic advocacy screenings (including home visits where necessary), perform intakes when appropriate, and assist attorneys and clients in maintaining contact with each other.
  • Support attorneys and staff by connecting community members with legal services and relevant resources.
  • Aid in tracking outreach activities, event participation, and communications metrics for reporting purposes.
• Operations & Administrative Support:
  • Assist with planning and deployment of the mobile outreach unit for community-based events and disaster response activities.
  • Maintain organized records of outreach efforts, communications materials, and engagement data.
  • Participate in internal meetings, trainings, and program development activities.
  • Perform other related duties as assigned to support overall program operations.

Required Qualifications

• Familiarity with the cultures, geography, and conditions of communities in Northern New Mexico.
• Demonstrated experience in communications, outreach, marketing, or community engagement.
• Strong written and verbal communication skills, including the ability to convey complex information clearly and effectively.
• Experience with social media platforms, digital communications tools, and basic content creation.
• Ability to work collaboratively with diverse communities and stakeholders.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office and web-based communication tools.
• Ability and willingness to travel for outreach and events, including occasional evenings and weekends.