Community Justice Screening and Outreach - Belltown

Evergreen Treatment Services (ETS) has been transforming lives through innovative and effective addiction and social services in Western Washington for over 50 years. We strive to foster a diverse and inclusive community, achieving racial equity, health equity, and community justice.

About the role

The Screening & Outreach Coordinator is a key part of the REACH team, supporting ETS’ mission by acting as the primary contact for all referrals to LEAD case management. This role ensures effective communication and collaboration between partners involved in referring and receiving LEAD referrals. The position involves screening, outreach, and engagement with individuals referred to LEAD, managing referrals from law enforcement and city officials, and conducting street outreach to engage referred individuals. The role requires developing and maintaining positive relationships with LEAD partners and other service providers to best serve participants.

The position is full-time, primarily in the field, with office space available. The schedule is Monday–Friday, 8:30 AM–5:00 PM, with one week per month of after-hours on-call duty to respond to diversion calls.

Responsibilities

• Serve as the primary contact for all LEAD referrals, managing and coordinating assignments to case managers.
• Complete initial screenings for new referrals, assessing and addressing immediate client needs (e.g., medical care, shelter, food, clothing).
• Conduct street and home outreach to engage referred individuals and facilitate intake completion.
• Track and document program referrals in the database, updating demographic information, referral details, and case manager assignments.
• Develop and maintain collaborative relationships with law enforcement, city officials, and service providers (e.g., treatment centers, shelters, healthcare providers).
• Provide immediate response to police officers regarding LEAD participants when case managers are unavailable.
• Work with case managers to conduct outreach and engage participants as needed.
• Identify gaps and barriers in community resources and advocate for systemic changes.
• Attend LEAD Program staff meetings and other required meetings.
• Document all activities according to agency and contract requirements.
• Contribute to organizational initiatives addressing systemic inequities and white supremacy culture.

Requirements

• High school diploma or equivalent required; undergraduate degree preferred. Relevant experience may substitute for a degree.
• Demonstrated experience providing street-based outreach to individuals experiencing trauma, marginalization, or low-level drug involvement.
• Experience developing collaborative relationships with law enforcement and social service providers.
• Understanding of substance use disorders, harm reduction strategies, and a passion for serving people experiencing homelessness and co-occurring behavioral health conditions.
• Commitment to racial justice, social equity, and creating an equitable environment for clients and staff.
• Strong interpersonal, verbal, and written communication skills.
• Excellent organizational skills, ability to prioritize workload, and work independently.
• Dependability, flexibility, and ability to work under pressure while maintaining attention to detail.
• Ability to set boundaries, resolve conflict, and de-escalate issues.
• Computer literacy, including Microsoft Office Suite (or equivalent), email, calendaring, and videoconferencing tools.

Skills

• Understanding of racial equity and social justice principles.
• Ability to work effectively with diverse clients, patients, and staff from varied ethnic, socioeconomic, and cultural backgrounds.
• Proficiency in maintaining confidentiality and handling sensitive information discreetly.
• Basic knowledge of Microsoft Office Suite, Google Workspace, or equivalent tools.
• Initiative in staying current with technological changes.

Working Conditions

• Exposure to illicit drug residues, bio-hazardous materials, and potential bloodborne pathogens (training provided).
• Regular physical activities include sitting, standing, walking, kneeling, and occasional lifting up to 30 pounds.
• Moderate noise levels in the work environment.
• Use of office equipment (computer, phone, fax, photocopier) and program vehicles (valid driver’s license required).

Benefits

• Medical and dental benefits, with voluntary vision coverage.
• 403b Retirement Plan with employer match (starting at 2% after 1 year) and Roth IRA options.
• Basic Life/AD&D insurance and Flexible Spending Accounts (FSA) for health and dependent care.
• Employee Assistance Program (EAP) and voluntary long-term disability coverage.
• Paid time off: 2 weeks vacation (access at 6 months), 24 days sick leave (access at 30 days), 12 days mental health leave (access at 30 days), 12 holidays, and 1 floating holiday per year.

Pay

$82,500–$96,500 annually. The salary range represents the full compensation band for the position, with new hires typically placed at the base of the range. Additional compensation of up to $2,000 may be provided for bilingual skills and/or higher education.

Schedule

Monday–Friday, 8:30 AM–5:00 PM, with one week per month of after-hours on-call duty.