Community Inclusion Specialist

About the role

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery.

Responsibilities

• Follow-through on referrals assigned by the Program Manager to TCL members who are receiving Community Inclusion Peer Support, Transition Services, or who have successfully transitioned to Permanent Supportive Housing.
• Provide education and information about housing, services, supports, and opportunities to promote community inclusion.
• Complete NC DHHS Informed Decision Making (IDM) Tools and Community Participation Assessments as identified by Temple University.
• Collaborate with Alliance and any other identified partners in implementing this project.
• Engage in outreach activities with Alliance staff to facilitate a positive working relationship with external stakeholders that encourages referrals and successful service engagement.
• Attend case review meetings with Alliance’s TCLI staff as requested for applicable individuals.
• Coordinate available opportunities based on identified needs and preferences.
• Use “Mattering” (Temple University) as a driving framework for increased Quality of Life.
• Communicate routinely with the Program Manager Alliance to coordinate efforts for community transition and enhanced quality of life.
• Complete and submit documentation as specified.
• Provide necessary information to Program Manager for reporting needs and to Accounting Manager to ensure complete billing/invoicing as required by Alliance to receive reimbursement for services rendered.
• Adhere to System of Care values and principles in providing a person-centered, strength-based service delivery approach to assist members in achieving their outcomes.
• Work with local Alliance Housing Specialists to identify other potential avenues for housing for individuals that is self-sustaining.
• Work with community resources and organizations to ensure member is aware of ways to fully integrate into his or her community utilizing physical and behavioral health, social, spiritual, financial, transportation, vocational and educational resources.

Requirements

• Current North Carolina Certified Peer Support Specialist.
• Lived experience with substance use disorder and/or mental health challenges, meeting eligibility requirements for NC PSS certification.
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers, and other stakeholders.
• Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• Ability to manage time and complete tasks.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
• Demonstrate honesty, and integrity, is ethical, and is approachable.
• Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Must have a valid NC Driver’s license.

Qualifications & Experience

• Current North Carolina Certified Peer Support Specialist.
• Lived experience with substance use disorder and/or mental health challenges, meeting eligibility requirements for NC PSS certification.
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers, and other stakeholders.
• Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• Ability to manage time and complete tasks.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
• Demonstrate honesty, and integrity, is ethical, and is approachable.
• Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Must have a valid NC Driver’s license.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Experience with community-based support services.
• Knowledge of trauma-informed care and recovery-focused services.
• Ability to provide education and information about housing, services, and supports.
• Experience with community participation assessments and informed decision-making tools.
• Strong organizational and time management skills.

Benefits

• Health insurance.
• Dental insurance.
• Vision insurance.
• Sick time.
• PTO.
• 401K.
• EAP.
• Life insurance (optional).
• Short-term/long-term disability.

Pay

$19 – $21 per hour.

Schedule

Full-time role.