Community Impact Coordinator

About the role

The Community Impact Coordinator develops and implements educational, social, and empowering on‑site programming that enhances residents’ quality of life while improving overall property operations. The role provides resources and referrals to community agencies and programs to meet residents’ needs and help them become successful tenants, and ensures compliance with all reporting agencies.

Responsibilities

• Coordinate the implementation of supportive service plans and deliver appropriate programming and services at all assigned properties.
• Maintain compliance with supportive service program requirements specific to each development.
• Ensure each property meets PMC Scorecard requirements and that all PMC, state, and federal reporting is completed on time.
• Assess residents’ needs and facilitate access to services or provide resources.
• Educate residents on lease obligations to promote tenant success.
• Proactively address rental delinquency, housekeeping, and resident‑related issues that could lead to turnover or property damage.
• Identify, network, and collaborate with community agencies to provide programming and services that enhance residents’ lives.

Performance Metrics

• All PMC, state, and federal reporting completed on time.
• All supportive service program requirements in compliance.
• Supportive service programming meets PMC Supportive Service Scorecard standards.
• Improved property operations through supportive service provision.

Requirements

• Bachelor’s degree in Social Services or a related field, or two to three years of experience in the social service field or a related area.
• Valid driver’s license, insured vehicle, and ability to travel between properties, on‑call emergencies, trainings, etc.

Working Conditions

• Periodic flexible hours are required.
• Travel by plane and automobile is required.
• Work at property locations within or near transitional neighborhoods, with PMC support.
• Physical ability to climb stairs, use elevators, bend, squat, and reach overhead.

Pay

$22 – $24 per hour, depending on experience.