Community Impact Coordinator

About the role

The Community Impact Coordinator develops and implements educational, social, and empowering on‑site programming that enhances residents’ quality of life while improving overall property operations. The coordinator provides resources and referrals to community agencies, ensures compliance with reporting agencies, and supports residents in becoming successful tenants.

Responsibilities

• Coordinate the implementation of supportive service plans and deliver appropriate programming and services at all assigned properties.
• Maintain compliance with supportive service program requirements specific to each development.
• Ensure each property meets PMC Scorecard requirements and that all PMC, state, and federal reporting is completed on time.
• Assess residents’ needs, facilitate access to services, and provide resources.
• Educate residents on lease obligations to promote tenancy success.
• Proactively address rental delinquency, housekeeping, and resident‑related issues that could lead to turnover or property damage.
• Identify, network, and collaborate with community agencies to provide programming that enhances residents’ lives.

Performance Metrics

• All PMC, state, and federal reporting completed on time.
• All supportive service program requirements are in compliance.
• Supportive service programming meets PMC Supportive Service Scorecard standards.
• Improved property operations through supportive service provision.

Requirements

• Bachelor’s degree in Social Services or a related field, or two to three years of experience in the social service field or a related area.
• Valid driver’s license and an insured vehicle.
• Ability to travel between properties, respond to on‑call emergencies, and attend trainings.

Working Conditions

• Periodic flexible hours are required.
• Travel by plane and automobile is required.
• Work at property locations within or near transitional neighborhoods, with PMC support.
• Physical ability to climb stairs, use elevators, bend, squat, and reach overhead.

Pay

Pay range: $22 – $24 per hour, depending on experience.