Community Health Worker SAMHSA HCV Program

About the Role

The Community Health Worker I & II will conduct wellness consultations that include Social Determinants of Health screenings, health coaching, health education, and referrals to social services. Promotes preventative care and health screenings; works with health care providers to improve community outreach.

Responsibilities

• Conduct social determinants of health (SDOH) screenings to identify individual or family needs
• Refer clients to community resources and other agencies to meet identified needs
• Conduct outreach in the community that promote, maintain, and improve individual and community health
• Help clients to navigate and access community services and adopt healthy behaviors
• Provide health education for chronic disease prevention (e.g., blood pressure, cholesterol, diabetes)
• Provide health screenings such as vital sign intake, HIV testing, Lead testing, and Point of Care testing
• Document details of engagement with clients
• Conduct follow-up contacts with clients to determine if needs are met or additional support is needed
• Assess client eligibility for services such as financial assistance, insurance, and other programs to assist the individual/family
• Aid clients in obtaining healthcare services (Medicaid, family planning, connections to medical homes, etc.)
• Serve as a liaison between communities, individuals, and service providers
• Assist with recruiting new clients
• Engage with community to identify referral partners and engage with existing referral agencies to strengthen partnerships
• Participate in continuing education
• Attend community meetings and health fairs to better understand community issues and provide information about agency offerings to community members
• Operate standard office equipment and use required software applications
• Perform other duties and responsibilities as assigned

Requirements

Knowledge

• Social Determinants of Health and how they impact overall well-being
• Case management and/or care coordination
• Local resources and agency programs that serve clients in the area of health promotion
• Working in agencies that provide services related to community outreach, healthcare, managed care, public/community health, or health promotion/education
• Providing health coaching and health education

Skills

• Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
• Maintain high level of confidentiality and follow HIPAA standards to safeguard patient information
• Work independently, problem solve, prioritize tasks, and adapt to complex situations
• Strong desire to help others
• Strong oral and written communication skills
• Build rapport and trust with diverse populations

Qualifications

• High school diploma or GED equivalent
• Level I – Entry level from 6 months to 2 years experience as a Community Health Worker
• Level II - At least 2 years' experience as a Community Health Worker
• Candidate must feel comfortable interacting with active and recovering drug users (including individuals under the influence of substances at the time of interaction), recently incarcerated individuals, and unhoused individuals
• The candidate will spend a significant portion of their time within treatment settings, including inpatient and detox facilities

Licenses/Certifications

• Current CHW Certification preferred or willing to complete during onboarding
• Valid driver's license and dependable transportation
• Level I must complete 12-month apprenticeship program once CHWA certified
• Level II MiCHWA training certificate

Schedule

Hours: Normal business hours, some additional hours may be required

Travel

Local, in-state travel, up to 90%

Working Conditions

Mobile unit and climate-controlled office and/or remote work