Community Health Worker II - Pediatrics

About the role

The MGBfC Community Health Worker is embedded within pediatric primary care, collaborating closely with the multidisciplinary primary care team in order to support families with basic care coordination, assessment of unmet health-related social needs, and navigation to appropriate hospital and community resources to address identified needs.

Responsibilities

• Conduct outreach, engagement, and in-depth assessment of patient needs, goals, strengths, and barriers to care
• Aid patients in navigating healthcare, social service, and educational systems and access resources
• Support families with applications and referrals for community resources and benefits
• Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of goals
• Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs
• Facilitate communication between schools and physician
• Communicate with schools around observed needs and challenges faced by students
• Maintain knowledge of longer-term network and community care coordination and social service support programs to refer patients requiring longer term engagement
• Provide health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions
• Maintain accurate data collection and documentation of all patient interactions and outcomes

Qualifications

• Bachelor's Degree in Public Health, Bachelor's Degree in Social Work, or related field
• Experience in community health outreach, health education, or related field, 2-3 years required

Skills and Abilities

• Demonstrated ability to work effectively and provide advocacy for all populations and communities
• Strong communication and interpersonal skills, with the ability to interact effectively with various populations
• Ability to work independently and as part of a team
• Basic computer skills, including Microsoft Office and database management
• Bilingual skills preferred

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Additional Job Details

Remote Type Onsite Work Location: 165 Cambridge Street
Scheduled Weekly Hours: 40
Employee Type: Fixed Term
Work Shift: Day (United States of America)

Pay Range

$25.86 - $29.79/Hourly
Grade 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

EEO Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.