Community Health Worker HIV Care
Cooley Dickinson Hospital, part of Mass General Brigham, is a not-for-profit organization supporting patient care, research, teaching, and community service. We strive to provide exceptional care through high-performing teams and invite applicants to join us in advancing our mission.
About the role
The Community Health Worker - HIV Care is a key member of A Positive Place's HIV care and prevention team, integrating community health work into clinical care by addressing social determinants of health and health equity. This role partners with individuals living with HIV to manage medical care, coordinate social services, provide disease education, support trauma and recovery, promote positive prevention and sexual health, assist with housing, and reduce substance use risks.
The Community Health Worker collaborates with clients, APP Care team members (housing, insurance, recovery coaching, peer advocacy, health navigation), Infectious Disease specialists, PCPs, and community programs to meet all client needs. This position requires direct patient care.
Responsibilities
- Partner with Infectious Disease Specialists and patients to provide culturally responsive HIV/HCV/STI medical/social case management and care/service coordination to ensure patient satisfaction and equitable health outcomes.
- Conduct needs assessments and co-create health and well-being plans with individuals, addressing clinical and psychosocial drivers of health and barriers to access.
- Facilitate communications and act as a liaison between clients, partners, families, and providers to support clear decision-making, solve problems, and meet health goals.
- Navigate complex local, state, and federal resources/programs available to clients, bridging gaps in access to services and improving client experience.
- Offer advocacy and support to amplify the voice of clients, empower individuals to understand their rights, and achieve self-identified goals.
- Provide ongoing follow-up and support to individuals to ensure continuity of care and successful achievement of health and well-being goals.
- Conduct outreach and health education: provide disease management and treatment education to newly diagnosed individuals, partners, family members, and community providers.
- Advance health equity by bridging gaps between minoritized communities and health systems.
- Collect data and maintain accurate records of interactions and outcomes to improve client outcomes, reduce health disparities, inform improvement strategies, and design new services.
Requirements
- High School Diploma or Equivalent required. This role does not accept experience in lieu of a degree.
- 1-2 years of experience working with individuals living with HIV, unhoused individuals/families, people in recovery, trauma survivors, members of Black, Latine, GBTQ communities, formerly incarcerated individuals, and/or other historically minoritized populations with cultural humility.
- 1-2 years of experience in case management, harm reduction, client advocacy, systems navigation, or other related community health work.
- 1-2 years of experience in crisis intervention, goal planning, mediating, sexual health promotion, substance use harm reduction, disease management, or medication education.
- 1-2 years of experience in community-based and/or clinical care work settings, home visits, and other off-site locations.
Skills
- Demonstrated knowledge of local resources, community-based services, and government benefits available to HIV/AIDS individuals and families.
- Skilled in strength-based, people-first, harm reduction, culturally humble, and restorative approaches to equitable community health care and prevention.
- Current driver’s license, good driving record, and reliable transportation.
- Bilingual (Spanish) required.
- A person with lived experience of populations served is a plus.
- Strong cross-cultural interpersonal, organizational, and oral and written communication skills.
- Basic-Intermediate digital literacy.
Physical Requirements
- Standing: Frequently
- Walking: Frequently
- Sitting: Occasionally
- Lifting: Frequently
- Carrying: Frequently
- Pushing: Occasionally
- Pulling: Occasionally
- Climbing: Rarely
- Balancing: Frequently
- Stooping: Occasionally
- Kneeling: Occasionally
- Crouching: Occasionally
- Crawling: Rarely
- Reaching: Frequently
- Gross Manipulation (Handling): Frequently
- Fine Manipulation (Fingering): Frequently
- Feeling: Constantly
- Foot Use: Rarely
- Vision - Far: Constantly
- Vision - Near: Constantly
- Talking: Constantly
- Hearing: Constantly
Schedule
- Scheduled Weekly Hours: 40
- Work Shift: Day (United States of America)
- Remote Type: Onsite
- Work Location: 2 Conz Street
Pay
Pay Range: $17.71 - $24.40/Hourly (Grade 3)
At Mass General Brigham, base pay is determined by skills, relevant experience, education, certifications, and other essential factors. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs.
Employee Type
Regular