Community Health Worker - HIV Care

Mass General Brigham relies on a wide range of professionals to advance our mission as a not-for-profit supporting patient care, research, teaching, and community service. We strive to provide exceptional care and believe high-performing teams drive groundbreaking medical discoveries.

About the role

The Community Health Worker - HIV Care is a key member of A Positive Place's HIV care and prevention team, integrating community health work into clinical care by addressing social determinants of health and health equity. CHWs partner with individuals living with HIV in managing medical care, social services coordination, disease education, trauma and recovery, positive prevention, sexual health promotion, housing, and substance use risk reduction.

This position works collaboratively with clients and other APP Care team members (housing, insurance, recovery coaching, peer advocacy, health navigation), as well as Infectious Disease specialists, PCPs, and other community programs to meet all needs.

Responsibilities

• Partner with Infectious Disease Specialists and patients to provide culturally responsive HIV/HCV/STI medical/social case management, care/service coordination to ensure patient satisfaction and equitable health outcomes.
• Conduct needs assessments, co-create health and well-being plans with individuals, addressing clinical and psychosocial drivers of health and barriers to access.
• Facilitate communications, act as a liaison between clients, partners, families, and providers to support clear decision-making, solve problems, and meet health goals.
• Navigate complex local, state, and federal resources/programs available to clients, bridging gaps in access to services, and improving client experience.
• Offer advocacy and support to amplify the voice of clients, empower individuals to understand their rights, and achieve self-identified goals.
• Provide ongoing follow-up and support to individuals to ensure continuity of care and successful achievement of health and well-being goals.
• Conduct outreach and health education: provide disease management and treatment education to newly diagnosed, partners, family members, and community providers.
• Advance health equity by bridging gaps between minoritized communities and health systems.
• Collect data and maintain accurate records of interactions and outcomes to improve client outcomes, reduce health disparities in diverse populations, inform improvement strategies, and design new services.

Requirements

• High School Diploma or Equivalent required.
• 1-2 years of experience working with individuals living with HIV, unhoused individuals/families, people in recovery, trauma survivors, members of Black, Latine, GBTQ communities, formerly incarcerated individuals, and/or other historically minoritized populations with cultural humility.
• 1-2 years of experience in case management, harm reduction, client advocacy, systems navigation, or other related community health work.
• 1-2 years of experience in crisis intervention, goal planning, mediating, sexual health promotion, substance use harm reduction, disease management, or medication education.
• 1-2 years of experience in community-based and/or clinical care work setting, home visits, and other off-site locations.
• Demonstrated knowledge of local resources, community-based services, and government benefits available to HIV/AIDS individuals and families.
• Skilled in strength-based, people-first, harm reduction, culturally humble, and restorative approaches to equitable community health care and prevention.
• Current driver’s license, good driving record, and reliable transportation.
• Bilingual (Spanish) required.
• Basic-Intermediate digital literacy.

A person with lived experience of populations served is a plus. Strong cross-cultural interpersonal, organizational, and oral and written communication skills.

Physical Requirements

• Standing: Frequently
• Walking: Frequently
• Sitting: Occasionally
• Lifting: Frequently
• Carrying: Frequently
• Pushing: Occasionally
• Pulling: Occasionally
• Climbing: Rarely
• Balancing: Frequently
• Stooping: Occasionally
• Kneeling: Occasionally
• Crouching: Occasionally
• Crawling: Rarely
• Reaching: Frequently
• Gross Manipulation (Handling): Frequently
• Fine Manipulation (Fingering): Frequently
• Feeling: Constantly
• Foot Use: Rarely
• Vision - Far: Constantly
• Vision - Near: Constantly
• Talking: Constantly
• Hearing: Constantly

Schedule

Scheduled Weekly Hours: 40

Work Shift: Day (United States of America)

Remote Type: Onsite

Work Location: 2 Conz Street

Pay

Pay Range: $17.71 - $24.40/Hourly

Grade: 3