Community Health Worker Coordinator- Location Negotiable

About the role

The Community Health Worker Coordinator will supervise the Community Health Workers and outreach and enrollment staff in their part of the care team charged with creating and integrating patients into health programs to assist with targeted health outcomes.

Responsibilities

• Promote customer-driven excellence as a driver of organizational services and goals.
• Direct Community Health workers and outreach and enrollment staff as they meet with patients, individuals, and/or community organizations as needed to support the patient and program development.
• Supervise the efficient tracking and documentation of all activities and interaction with each patient.
• Participate in community events and outreach efforts to raise awareness and develop relationships.
• Oversee the coordination of care with the clinical team, Community Health Workers, Principal Illness Navigators, Community Health Integration, Doula, outreach and enrollment staff, and/or community groups based on the needs of the patient.
• Maintain contact using variety of mediums to check on their status, progress, barriers, needs and assist with coordination of care including home visits.
• Performs all job duties in compliance with MHSI Safety and Infection Control policies.
• Aids in developing reports to meet organizational internal and external requirements.
• Participates in monthly staff meetings to ensure regular communication of program goals.
• Completes continual job training processes set forth by Mainline Health Systems, Inc.
• Supports MHSI in the implementation and sustainability of the Patient Centered Medical Home model of care.

Qualifications

• A high school diploma or equivalent required; Associate’s degree or higher in health or human services, Diploma in Practical Nursing, or CHW certification is preferred.
• Willingness to complete continuing education related to this position and positions to be supervised, and/or any other topic deemed appropriate to MHSI.
• Functional knowledge of Microsoft Word, Excel, Outlook, and EMR Systems.

Physical Demands

• Lift/Carry: Occasional
• Stand: Occasional
• Sit: Frequent
• Handling/Fingering: Frequent
• Reach Outward: Occasional
• Reach Above Shoulder: Occasional
• Climb: Not Applicable
• Crawl: Not Applicable
• Squat/Kneel: Occasional
• Bend: Occasional
• Weight: 0-10 lbs: Frequent, 11-20 lbs: Occasional, 21-50 lbs: Occasional, 51-100 lbs: Not Applicable, Over 100 lbs: Not Applicable
• Push/Pull: 0-12 lbs: Occasional, 13-25 lbs: Occasional, 26-40 lbs: Occasional, 41-100 lbs: Not Applicable, Not Applicable: Not Applicable
• Activity: Near vision, color vision, sense of sound (telephone and verbal conversations), sense of touch