Community Health Coordinator

Department: Community Health Education • Reports to: Manager of Community Health Education

About the role

Provides coordination and support for Community Health & Outreach programs and departments.

Responsibilities

• Provides customer service for all Community Health & Outreach departments (phone calls, patient/community walk-ins, and appointments for ConneXions, Medicare counseling, community classes, and more).
• Assigns all new Community Health and ConneXions referrals to the appropriate department and/or Community Health Worker.
• Maintains a current, up-to-date list of all community resources and services.
• Schedules, coordinates, and completes data entry and collection for all CPR/BLS classes.
• Data collection and inventory management for all community benefit services.
• Manages all department inventory and warehouse items.
• Provides direct support for CareVan scheduling/appointment management.
• Assists with scheduling and coordinating all community classes and events.
• Gathers and organizes all necessary materials for 40+ events/year.
• Coordinates staffing for each community event.
• Provides support for Employee Wellness program, software, and data entry.
• Assists with community health messaging/advertising in the form of bulletin boards, brochure management, event/class/health messaging social media postings, and more.
• Assists with data entry, document creation, filing, tracking, reporting.
• Maintains up-to-date records for all CHO programs, events, classes, and grants.
• Assists with other departmental projects, as needed.
• Oversees the day-to-day operation of Community Health & Outreach programs and departments by aiding as needed.
• Communicates effectively and therapeutically with people from every socioeconomic background.
• Supports the hospital mission, vision, values, policies, and procedures.
• Participates in required education for DNV programs as applicable to position.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent (required).
• Supplemental courses in office work (preferred).
• Customer service experience (required).
• 3 years’ previous experience working in an administrative/office setting (preferred).
• Previous event planning/management experience (preferred).
• Excellent customer service skills.
• Experience with multiple phone line telephone systems and excellent telephone etiquette.
• Excellent skills in English, punctuation, spelling, grammar, proofreading, and attention to detail.
• Proficient in computer skills, typing, Microsoft programs (Word, Excel, Publisher), telephone systems, and copy/fax machines.
• Bilingual English/Spanish (preferred).

Benefits

Medical, Dental & Vision benefits paid by employer.

Pay

Minimum $22.71/hour – maximum $33.79/hour.

Schedule

Monday–Friday, first shift, 40 hours per week.