Community Health Worker

Responsibilities

• Conduct screening and interviews with Medicaid members
• Identification and verification of eligibility by utilization of appropriate screenings for clients
• Verification of demographic information in the documentation platform and other program documentation systems
• Confirmation of a client’s desire to receive social care services
• Consent documentation
• Outreach client by virtual, telephonic means or in-person in care setting to perform screenings, establish resource needs, connect to those resources, and follow up to determine if need is met
• Utilize Unite Us to complete referrals and assist navigating to the appropriate health and social care services – either existing federal, state, or local social care infrastructures or social care services covered by the waiver
• Develop care plan for clients based on eligibility of services and identification of needs
• Adhere to standards for completion of appropriate screenings with initial assessment screening and follow up screenings or surveys within set timeframes
• Maintain monitoring status and progress of referrals of clients to ensure service is provided
• Efficiently and effectively review all referral resources such as calls/emails/lists identified for assistance in a set timeframe
• Identify barriers to referred services, intervene as necessary on behalf of the members
• Provide support on challenging referrals
• Provide information of access and coordination of resources
• Provide culturally appropriate social care education and information
• Meet monthly productivity and role expectations

Qualifications and Experience

• High school diploma or GED required
• 2-3 years of relevant work experience
• Experience in the community health care setting
• Experience as a health coach and/or community health care worker and/or patient navigator
• Valid Drivers License preferred and reliable transportation
• Bilingual preferred

Benefits

• Salary range: $50,000- $55,000/year
• Employer-paid health insurance for single individuals
• Retail retirement plan with Employer contribution after 1-year, flexible spending accounts, disability insurance, paid time-off
• Hybrid work environment, ability to travel to office and local partners required
• Opportunity to work in a dynamic environment on a new state-wide initiative to improve health equity

Location Requirement

• Candidates must reside within a reasonable commuting distance of Nassau and Suffolk Counties or be willing to relocate prior to their start date.

Schedule

• Monday - Friday, nights/weekends as needed