Community Health Worker

About the role

We are seeking a dedicated Community Health Worker (CHW) to serve our patients in the Fort Mill area. The CHW will act as a vital link between patients, healthcare services, and community resources, facilitating visits with providers and specialty services, delivering medications and DME, and performing home visits.

Responsibilities

• Work closely with care team members and other staff to ensure coordinated patient care and compliance with the care plan.
• Communicate effectively via phone, email, Microsoft Teams, Athena, in-person, etc.
• Facilitate and coordinate visits with PT’s, OT’s and Providers in Assisted Living Facilities and patients' homes to enhance patient care and support.
• Deliver medications to patients’ homes, review instructions, and perform medication reconciliation, ensuring accuracy between current medication lists and what is found in the home.
• Cookordinate and facilitate telehealth visits between patients and pharmacists, specialists, therapists, and primary care providers, ensuring patients receive timely care.
• Set up training, instruct patients on the use of Remote Patient Monitoring (RPM) equipment, providing ongoing support, education and troubleshooting, when necessary.
• Deliver durable medical equipment (DME) to patients in homes and ALFs, ensuring proper assembly and functionality. Provide training to patients and caregivers on the correct use of DME.
• Perform routine venipuncture for laboratory testing and ensure proper specimen handling and labeling.
• Collect blood specimens during home or facility visits as needed to support patient care and diagnostics.

Requirements

• A certified Medical Assistant, Paramedic, or Licensed Nurse is preferred.
• Certifications or licenses must be in good standing.
• Phlebotomy experience is preferred, but candidates willing to complete training and demonstrate competency are considered.
• Previous experience in public health or home health is preferred.
• Experience with DME delivery or logistics operations is preferred.
• Must be proficient in using technology tools and platforms for remote patient monitoring, telemedicine, and electronic medical records.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
• Must be able to read and communicate effectively. Strong written and verbal communication skills are required.
• Basic computer knowledge is necessary.
• Must be able to work independently with minimal supervision and direction.
• Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
• Must be able to work flexible hours and travel between offices, facilities, etc.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition.
• Must have a clean driving record and experience operating vehicles in a professional capacity.

Qualifications

• A Certified Medical Assistant, Paramedic, or Licensed Nurse is preferred.
• Certifications or licenses must be in good standing.
• Phlebotomy experience is preferred, but candidates willing to complete training and demonstrate competency are considered.
• Previous experience in public health or home health is preferred.
• Experience with DME delivery or logistics operations is preferred.

Skills

• Proficiency in using technology tools and platforms for remote patient monitoring, telemedicine, and electronic medical records.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.
• Basic computer knowledge.
• Ability to work independently with minimal supervision and direction.

Benefits

The following benefits are available to our employees:

• A competitive compensation package with bonus opportunities.
• An employer matched 401K plan.
• A free visit & prescription services with HDHP insurance plan.
• An employer matched HSAs.
• A generous PTO package.
• Career development and growth opportunities.
• A vehicle allowance.

Pay

This position offers a salary-based compensation.

Schedule

The schedule for this role is 12-hour shifts (7:00 AM - 7:00 PM), Monday through Friday.