Community Health Specialist

Key Responsibilities

• Serve as a liaison between community members and healthcare, government, and social service agencies, helping individuals and families access essential resources and services.
• Aid clients with obtaining health insurance, food assistance, housing resources, healthcare services, and health education information.
• Schedule client appointments using the Indiana WIC Management Information System (INWIC MIS).
• Guide applicants through the completion of intake and enrollment documentation.
• Screen WIC applicants for eligibility based on identity, residency, and income requirements, and accurately document findings in INWIC MIS.
• Offer voter registration opportunities and provide assistance to eligible applicants and clients (17 years of age and older) who are applying for benefits or reporting address changes.
• Collaborate with the local agency Voter Registration Coordinator to process and transmit VRG-6 forms and maintain VRG-9 documentation.
• Provide written referrals and resource information regarding Medicaid, substance abuse counseling programs, and other community-based social service agencies.
• Explain eligibility determinations and provide Ineligibility Notices to applicants who do not qualify for program benefits.
• Issue WIC benefits and eWIC cards, ensuring clients understand benefit usage and program requirements.
• Educate participants on WIC-approved foods, nutrition resources, and proper use of the eWIC card.
• Distribute and explain program materials and educational resources to applicants and clients.
• Assist participants with downloading, registering for, and using the INWIC Mobile App.
• Maintain strict confidentiality of applicant and client information in accordance with federal WIC regulations and agency policies.
• Participate in staff meetings, in-service training programs, and professional development activities.
• Attend off-site conferences, trainings, and meetings as required.
• Perform additional duties and responsibilities as assigned to support program operations and organizational objectives.

Requirements

• A High School Diploma or equivalent required.
• 0-3 years of experience required.
• Requires basic computer skills.
• Requires knowledge of medical, community, and social resources.

We are an Equal Opportunity Employer

At IU Health, we believe that diversity, equity, and inclusion are critical to our success. We strive to create a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status, or any other characteristic protected by federal, state, or local law.