Community Health Worker Specialist

About the role

The Community Health Worker Specialist (CHW Specialist) is a trusted member of the community, with an advanced understanding of the patient culture, languages, socio-economic status, and life experiences of the community served. The CHW Specialist provides experienced and expanded cultural mediation between healthcare, social services, and the communities. The CHW Specialist oversees complex patient issues and makes referrals to other team partners as indicated. The CHW Specialist helps Central Health members and patients access needed services and resources under strenuous circumstances, as well as, building individual, community, and system capacity through health knowledge and self-sufficiency in members with complex issues.

Responsibilities

• Plans and manages event logistics, inventory of resources, and distribution of educational materials across various organizational initiatives.
• Mentors staff while providing constructive feedback for program improvement.
• Organizes and facilitates discussions and feedback sessions with stakeholders to gather and assess experiences and outcomes.
• Oversees multiple staff activities and provides reports on productivity and project milestones to leadership for review and decision-making.
• Identifies new opportunities to collaborate and maintains existing partnerships with community organizations, state and federal navigation partners.
• Oversees programming needs for specialty programming.

Requirements

• Advanced knowledge of enterprise and community resources and the ability to provide referrals to patients/families as appropriate.
• Experienced ability to connect patients with community resources and make referrals to appropriate providers and external partners.
• Advanced ability to communicate verbally and nonverbally using coaching, motivational interviewing, and active listening skills.
• Skilled in leading task prioritization, flexibility, and willingness to learn new responsibilities and to work in a changing environment.
• Advanced ability to exhibit compassion, vulnerability, and empathy when working with employees and patients and advancing CH mission of health equity and DEI goals.
• Advanced ability to manage projects and tasks independently.
• Advanced ability in providing person centered care that is inclusive and culturally competent.
• Skilled in providing and coaching patients in effective management of their health and social resources.
• Ability to present information in a public forum and facilitate respectful and informative discussions.
• Advanced Skills in establishing, maintaining, extending positive and working relationships with internal and external partners.
• Working knowledge and experience with Microsoft Office Products.

Qualifications

• High School Diploma.
• 5 years Community based working in a community-based setting and is able to perform the duties of the CHW II.

Skills

• Cultural Mediation.
• Referral Making.
• Event Planning.
• Program Management.
• Collaboration Building.
• Project Leadership.
• Task Prioritization.
• Relationship Management.
• Community Health Care Issues.
• Microsoft Office Products.

Benefits

N/A

Pay

N/A

Schedule

N/A