Community Health Care Manager - Full Time - Evenings

Job Summary

Location: Methodist Jennie Edmundson Hospital
Address: 933 E Pierce St, Council Bluffs, IA
Work Schedule: Monday - Friday. 5p-1a w/ Day Meeting Commitments

Responsibilities

• Manages multiple aspects of patient care, identifying psychosocial needs and barriers, ensuring appropriate services are selected, and documenting discharge needs from the Emergency Department (ED).
• Conducts assessments of patients, their support systems, and environments, addressing social determinants of health and connecting them to community resources to support their independence and health outcomes.
• Affords discharge planning, facilitating the transition to the appropriate level of care, collaborating with the interdisciplinary team to avoid unnecessary admissions and ensuring patients return to their previous habitation when possible.
• Serves as an advocate for patients, educating them and their families on discharge plans, care options, and available services, while ensuring ongoing case management for those in need.
• Develops, reviews, and revises individualized care plans to optimize patient outcomes, referring to community partners, participating in community meetings, and managing chronic pain care processes.
• Utilizes internal and external databases, including Unite Us, to track community resource referrals and barriers for high-risk patients. Uses this data to identify practice improvements, ensuring case management promotes quality outcomes, patient satisfaction, and efficient resource use.
• Actively connects patients to community resources through Unite Us, ensuring their social and health needs are addressed.
• Participates in community meetings to foster collaboration with local organizations, identifying ways to improve care and support for patients throughout their healthcare journey, from pre-hospital to post-hospital care.
• Communicates barriers and solutions with community partners to ensure continuity of care and address patient needs effectively.

Job Requirements

• Education: Bachelor's degree in Public Health, Nursing, Social Work, Health Services or related field.
• Experience: Leading teams in healthcare or community-based setting. Clinical background (e.g., social work, case management) is a plus. Three years relevant clinical experience, ED experience preferred. Minimum two years in a community setting preferred.
• Licenses/Certifications: Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.

Skills/Knowledge and Abilities

• Self-directed and able to multi-task and prioritize work assignments.
• Ability to deal with resistance and complex situations.
• Ability to communicate effectively, develop collaborative relationships with a variety of professionals, and use critical thinking skills to problem solve.

Physical Requirements

• Weight Demands: Medium Work - Exerting up to 50 pounds of force.
• Physical Activity: Occasionally Performed (1%-33%): Climbing, Crawling, Kneeling, Sitting, Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguishing colors, Keyboarding/typing, Lifting, Pulling/Pushing, Repetitive Motions, Stooping/bending, Twisting, Constantly Performed (67%-100%): Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking, Standing, Walking.

About the Role

Nebraska Methodist Health System offers competitive pay, excellent benefits and a great work environment where all employees are valued!

Benefits

Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Pay

N/A

Schedule

TBD