Community Engagement Specialist

About the role

This position will provide support services to the Clean Energy Solutions (CES) residential energy efficiency portfolio by engaging customer segments to spread awareness of energy-saving measures and offerings. Act as an ambassador for the residential energy efficiency programs, advocating for enrollment while directly interfacing with a range of customer populations. Proactively seek and secure networking opportunities and facilitate learning sessions with prospective program participants.

Serve as a community liaison on behalf of the portfolio, attending various functions, public events, or prearranged customer-facing meetings to disseminate information, respond to inquiries, and capture interest. Coordinate activities and deliverables in partnership with company sales or business development teams to promote energy efficiency programs to employee groups and other community-based organizations.

Ad hoc projects, as assigned.

Responsibilities

• Engage customer segments to raise awareness of energy-saving measures and program offerings.
• Act as an ambassador for residential energy efficiency programs, advocating for enrollment.
• Interface directly with diverse customer populations.
• Proactively seek and secure networking opportunities and facilitate learning sessions.
• Serve as a community liaison at public events, functions, or meetings to disseminate information and respond to inquiries.
• Coordinate with sales or business development teams to promote programs to employee groups and community organizations.
• Develop educational and informational materials, including presentations, targeted correspondence, and promotional messaging.

Requirements

• Bachelor's degree in business, communications/public relations, marketing, or a related field.
• Minimum three (3) years of professional experience in corporate advocacy or outreach.
• Experience representing company or business interests with community, customer, or client-side audiences.
• Demonstrated ability to develop educational and informational materials (e.g., presentations, correspondence, promotional messaging).
• Strong organizational, communication, and writing skills.
• Proficiency with Microsoft Office products.
• Background in event support, including logistics and brand ambassadorship.
• Capacity to build and nurture relationships with key stakeholders, managing regular touchpoints and proposing partnership solutions.
• Knowledge of, or direct experience with, New Jersey residential associations or affiliations.
• Sufficient knowledge of energy efficiency, program structure, and customer incentives.

Benefits

• Healthcare Insurance: Eligible employees and their dependents receive healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment. Premiums are subsidized by Synectics.
• Dental Insurance: Eligible employees and their dependents receive a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment.
• Vision Insurance: Eligible employees receive vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment.
• 401(k) Plan: Synectics offers all employees aged 21 or older the opportunity to invest in the 401(k) Plan on the first of the month following at least one calendar year of employment.