Community Engagement Program Support Specialist
Bureau Veritas · Indianapolis, IN · 1 mo ago
Engineering$25.5–$27.5/hrFull-time
Duties And Responsibilities
- Coordinate and process payments to ensure timely execution of Social Impact initiatives
- Review and approve matching gifts requests
- Oversee giving platform administration management including review of organization nominations and communications regarding nomination requests
- Oversee incoming requests for donations and the intake process
- Data Gathering and Reporting
- Setup, gather data, and maintain the community engagement database
- Process data and verify data for various Social Impact reports, including surveys, annual report etc.
- Coordinate reporting and data verification for various Social Impact reports
- Program and Compliance Support
- Provide program support for contracts, donation agreements, and MOUs, including coordination, tracking, follow-up and documentation management
- Maintain documentation for community engagement initiatives to ensure adherence to internal and external requirements
- Communications and Storytelling
- Oversee and update Social Impact internal and external websites
- Coordinate and help deliver internal and external communications to highlight impact stories and successes
- Develop and maintain templates, documentation, presentations and other content used in internal and external communications
- Operational and Administrative Support
- Support administrative tasks including meeting scheduling, agenda preparation, and logistics coordination
- Manage community engagement email inbox and track inbound requests
- Support budget tracking, forecasting, and process improvement for payment and document workflows
- Care for sponsorship events and other events including attendee coordination, communication and deliver information to sponsoring organization, track participation in local database
- Leverage AI tools in daily tasks to improve efficiency, including building agents and optimizing workflows
- Exceptional written and verbal communication skills
- Strong project management capabilities with keen attention to detail
- Ability to influence and coordinate work through others to meet deadlines
- Skilled at managing multiple priorities in a fast-paced environment
- Highly organized, process-oriented, and proactive in problem-solving
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams, Co-Pilot) and collaboration tools such as SharePoint and Adobe Sign
- Demonstrated adaptability and analytical thinking
- Experience in the non-profit sector or related fields
- Energetic, creative, and optimistic mindset
- Collaborative and willing to go above and beyond to support team success
- Knowledge of corporate social responsibility (CSR) best practices
- Ability to leverage AI tools for efficiency and workflow automation
- Understanding of impact measurement and reporting tools
- Bachelor’s Degree
- Minimum of 2 year(s) of project management experience: project coordination, business operations, finance, procurement, etc.
- Prior experience working in the philanthropic, nonprofit, corporate social impact, or community engagement space
- Familiarity with community partnerships, civic organizations, or place-based initiatives
- Experience supporting programs across multiple sites/locations or within a matrixed organization