Community Engagement Program Manager

About the role

The Kansas Office for Refugees (KSOR) serves as a “Replacement Designee” for the state of Kansas, administering the Refugee Cash and Medical Assistance (CMA) program and Refugee Support Services (RSS) program in accordance with the Office of Refugee Resettlement (ORR) regulations, through the KSOR office, based in Wichita.

Responsibilities

• Support strategic planning and implementation of the RSS program transition to the State of Kansas.
• Ensure effective communication and coordination throughout the process.
• Serve as the primary point of contact for KSOR to the State of Kansas and act as a liaison regarding the RSS portfolio.
• Serve as a key resource for interpreting Kansas State and Federal policy and regulatory changes impacting RSS program operations.
• Develop and execute a robust community engagement strategy that supports the well-being of local communities and ORR-eligible populations in Kansas in collaboration with the State of Kansas, businesses, civil society organizations, and faith-based groups.
• Work closely with resettlement providers to ensure ORR-eligible populations have access to essential services by leading the development of a streamlined referral process for benefits and available resources.
• Plan, implement, and collaborate with local actors to amplify messaging about refugee resettlement and how community members can support refugee and immigrant newcomers in Kansas.
• Increase community engagement through outreach, training, and representing KSOR at local meetings.
• Intervene in areas of the state where access to services and benefits is becoming a concern.
• Lead in organizing and promoting participation in all events, including coordinating logistics.
• Manage and curate the KSOR website, newsletters, and other communication resources.
• Support the development of all State grant-related reports.
• Lead the development and execution of the KSOR communication plan.
• Maintain the current and detailed knowledge of services available to ORR-eligible populations in Kansas.
• Coordinate local community resources and respond to requests for assistance from stakeholders, including troubleshooting local refugee-related issues.
• Perform other related duties and activities as appropriate.

Requirements

• Bachelor’s degree from an accredited college or university preferred.
• 2-3 years of related professional experience.
• Experience with website maintenance.
• Flexible work attitude and ability to meet unexpected demands.
• Prior volunteer or professional experience in community development or volunteer coordination strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Self-direction and initiative, when needed, to take the lead and to follow through to completion.
• Fluent in English, both spoken and written;
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.

Job Requirements

• Compensation: (Pay Rate: $63,296.10-$66,760.23/yr).
• Ranges are based on various factors including the labor market, job type, internal equity, and budget.
• Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Benefits

• Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability.
• Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.