Community Engagement Manager
Position Summary
As Community Engagement Manager, you join an exclusive team of leaders responsible for the implementation of the Alzheimer’s Association Portfolio of Community Program Offerings. The Portfolio brings awareness, education and support to all communities in the United States and activates a grassroots network of individuals and community leaders to work toward a world without Alzheimer’s and all other dementia.
Essential Duties And Responsibilities
- Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals in select markets.
- Apply Association best practices in community engagement and volunteer activation, leveraging strong relationship-building skills to drive successful outcomes.
- Activate and support volunteers in select markets using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.
- Manage multiple Community Program Offerings at the same time demonstrating measurable growth year over year and stepping in as needed to ensure delivery.
- Cultivate and manage community partnerships, including with underrepresented groups, using a relationship-based, results-driven approach that enhances awareness, education, support, and brand visibility in all communities.
- Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs.
- Demonstrate cross-functional collaboration - with revenue, advocacy, leadership, and other stakeholders - to identify and qualify awareness opportunities, strategically engaging supporters to expand reach and impact.
- Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement.
- Evaluate and improve volunteer performance as needed, and manage budgets, grants, and timelines with precision.
- Inspire urgency and support for the Alzheimer’s Association’s full mission, advancing care, fundraising, and advocacy across all communities with an emphasis on reaching underrepresented communities with limited access to diagnosis and treatment.
Knowledge, Skills And Abilities
- Bachelor's degree in related field or equivalent experience;
- 3-5 years of experience in recruiting and mobilizing volunteers to achieve goals;
- Bilingual in English/Spanish;
Qualifications
- Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners;
- Demonstrated ability to develop and nurture community relationships and partnerships;
- Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy;
- Ability to work with diverse communities and demonstrate inclusion coupled with the ability to work in a highly matrixed organization;
- Excellent interpersonal skills including verbal and written communication and follow-through;
- Willingness to work some evenings and weekends as required for volunteer mentoring and coaching and attending events;
- Strong computer skills, proficient with Microsoft Office products; experience with, or ability to rapidly learn CRM software.
Title
Program Manager
Position Location
Jacksonville, FL / Qualified candidates in Miami, Orlando, or Tampa, FL will also be considered
Full time Position Grade & Compensation
The Alzheimer's Association’s good faith expectation for the salary range for this role is between $55,000-60,000.
Reports To
Sr. Program Manager
Who We Are
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow. At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future.