Community Director, Residential Life

Duties and Responsibilities

• Respond to and manage student emergencies and concerns in collaboration with CARES and other designated campus partners, including while serving on a Residential Life & Housing Duty rotation.
• Afford appropriate follow-up with students of concern or emergency situations including wellness checks.
• Supervise Resident Assistants (RAs).
• Facilitate teamwork, motivate student staff, and promote resident engagement by building rapport and modeling efficient response to student needs.
• Host regular check-ins and provide guidance and assistance to RAs.
• Assists in the implementation of department and College-wide functions and project-based assignments.
• Serve on departmental committees as assigned.
• Attend and participate in department staff and committee meetings.
• Communicate with students, parents, faculty, and stakeholders as directed by designated leadership.
• Participate in professional development workshops, conferences, and other learning opportunities to stay current with national best practices.
• Participate in other duties as assigned.

Administrative Responsibilities

• Assists in the implementation of department and College-wide functions and project-based assignments.
• Serve on departmental committees as assigned.
• Attend and participate in department staff and committee meetings.
• Communicate with students, parents, faculty, and stakeholders as directed by designated leadership.
• Participate in professional development workshops, conferences, and other learning opportunities to stay current with national best practices.
• Participate in other duties as assigned.

Community Development and Student Support

• Cultivate positive residential experiences with residents, students, and staff by establishing an active presence and availability within the assigned residential communities.
• Communicate and enforce department and college standards and policies.
• Respond to and process alleged policy violations as reported by staff, students, CARES, or community members with adherence to departmental and College processes.
• Process alleged policy violations with adherence to departmental and college conduct processes; ensure a learning-centered philosophy when sanctioning and engaging in the conduct process.
• Create innovative programs and educational interventions to foster community and responsible-living within the residential environment.
• Provide support to individual residents through conflict resolution and roommate mediation.
• Perform other duties as assigned.

Qualifications & Requirements

• Demonstrated knowledge of residence life, living and learning communities, residential curriculum implementation, leadership development, student development theory, and program development.
• Strong interpersonal skills and the ability to communicate professionally and effectively in both written and verbal form with a variety of stakeholders including, but not limited to, students, faculty, staff, and parents.
• Experience with or demonstrated interest in developing supervisory, teamwork, conflict resolution, project management, and organizational skills.
• Ability to work effectively and positively in an environment characterized by change, including the ability to acquire new knowledge and utilize that information to develop new programs and services.
• Knowledge of FERPA, Title IX, Clery Act, and other state and federal laws as they relate to residential life administration.
• Engagement in the field of student affairs and higher education administration with an interest and willingness to learn, implement, and share best practices and new approaches.
• A genuine interest and satisfaction in working with students, families, faculty, and staff and in supporting the mission of higher education and student affairs.