Community Director

Position Summary Weidner Apartment Homes is committed to teamwork, through a spirit of honesty, trust and mutual respect. While this job description is complete, some responsibilities may not be specifically addressed. As a Community Director, you are an energetic and driven individual with a passion for working with people. This role is responsible for managing all facets of a multi-million-dollar asset. This position will be responsible for creating a positive environment to allow for optimal teamwork, maintain efficient daily operations, lead the service and leasing teams, while also meeting financial goals and increasing asset value. A successful Community Director is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors. Primary Responsibilities Consistently meet monthly income and expense budgets for the communityPerform pre-move out inspections with Service Manager, timelySchedule timely completion of make-readies and service requests with maintenance staff and vendorsReview monthly financial performance reports with onsite teams; set strategy for meeting budget, revenue management, and expense controlComplete market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies dailyPrepare, approve and sign accurate and timely payroll records; manage overtime except for an emergencyManage any staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional DirectorAssist with interviewing and recruiting associates; mentor and develop all associatesPrioritize leasing for all office associates daily and conduct tours as neededManage and negotiate all lease renewals in a timely manner and promote resident retentionPrepare and disseminate deposit accountings accurately and on timeManage vendor relationships for best pricing, quality and serviceProcess prospective resident applications and conduct new move-in orientationsDiligently ensure pool and spa maintenance is completed daily, when applicableManage and complete property improvements and preventive maintenance scheduled tasks, promptlyProcess all resident, financial, analytic and reporting tasks for the communityMaintain office and maintenance inventory and pay vendor invoices timelyMonitor supplies and maintain equipmentEnsure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standardsAssist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive informationAccompany vendors to vacant and/or occupied units, as neededAssist with lease renewals in a timely manner and promote resident retentionEnsure leasing office is clean, orderly, and professionally presentable at all timesCreate, store and maintain residential files, while ensuring strict confidentialityCollect revenues; including rents, deposits and feesAccept and document service requests; follow up upon completionFollow all company key logging and storing proceduresMaintain knowledge of current industry trends and developments within your region, understanding the potential impacts on each property and the entire regions portfolioRegular and effective communication with Area Director / Regional DirectorPromote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illnessInspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately Qualifications Qualifications: 1-2 years property management experience requiredPrior management experience desiredComplete tasks in a safe and efficient mannerAbility to work in a fast-paced environment with strong motivation to learn & contribute on a daily basisAble to give professional directions clearly in person, over the phone, email, and textExperienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)Yardi and Paycom experience preferred; Willing and able to learn new software programsFollow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal lawsPrompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all timesWork effectively and cooperatively in a team environment and/or independentlyAbility to work outside of normal scheduled hours as neededWilling and able to be assigned to other Weidner properties as neededWorking knowledge of English; detail oriented, well organizedMust agree to a criminal background check and sign an agreement for voluntary drug testingMust have access to personal vehicle and/or reliable transportation, at all timesDriver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work