Community Director

About the Community

Veranda Estates — 6516 Spalding Dr, Peachtree Corners, GA 30092

About Hilltop Residential

We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors. Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle.

Benefits

• Competitive Pay
• 401k with Company Match
• Comprehensive Medical, Dental and Vision Plans
• Paid Life Insurance
• Employee Referral Program
• Short and Long Term Disability
• Paid Time Off
• Employee Rent Discount Program
• Rapidly Growing Company with Opportunities for Growth

Essential Responsibilities

• Oversee and manage the daily operations of the community, ensuring a high standard of service and resident satisfaction.
• Lead, mentor, and support a team of leasing, maintenance, and administrative staff, fostering a positive work environment and culture of collaboration.
• Analyze community performance, set goals, and implement strategies to meet occupancy, leasing, and retention targets.
• Monitor and manage the financial performance of the property, including budgeting, rent collections, and expense control.
• Develop and implement marketing strategies to attract and retain residents.
• Ensure compliance with all student housing policies, safety regulations, and legal requirements.
• Maintain current knowledge and understanding of the industry, competition, and market.
• Address resident concerns and issues, providing excellent customer service and creating a welcoming living environment.
• Conduct regular inspections of the property to maintain a high standard of cleanliness, safety, and overall appeal.
• Report regularly to senior management on community performance and areas for improvement.
• Generate strategic plans to meet individual and community performance goals and achieve market results that consistently exceed sub-market occupancy and rent growth performance.
• Demonstrate a people driven attitude by building strong working relationships with your team members, peers, leadership, and support department team members.

Requirements

• Prior experience as a Community Director in Multifamily Property Management, with a proven track record of success
• Ability to effectively lead and manage a diverse team of staff members
• Strong analytical skills with the ability to assess community needs, solve problems, and implement practical solutions
• Demonstrated ability to resolve challenges quickly and efficiently
• Excellent verbal and written communication, with strong interpersonal skills
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Comprehensive knowledge and understanding of multifamily operations including: people management, financial reporting, problem-solving, sales, maintenance, and resident relations
• Positive attitude, strong work ethic and ability to lead and motivate others
• Onesite by Realpage experience required
• Bachelor's degree preferred
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Weekends and holidays as required
• Valid driver's license and/or access to reliable transportation