Community Coordinator

About the role

As a Community Coordinator, you’ll be the connective tissue between Pixi and our influencer and creator community. You’ll manage high-volume communications across email, DMs, and comments—ensuring every conversation is organized, responded to, and elevated. You’ll also help streamline workflows using digital community tools, supporting our Marketing and Influencer teams with real-time insights and creator-facing excellence.

Responsibilities

• Manage daily communications with influencers and creators via email, social DMs, and comments.
• Organize, track, and route inbound requests to the right teams using digital community tools.
• Oversee incoming partnership inquiries and ensure creators receive timely responses and accurate information.
• Track recurring questions, flag community trends, and prepare weekly summaries for internal teams.
• Build and refine communication workflows that improve speed, efficiency, and accuracy.
• Partner with Marketing, PR, and Customer Experience to ensure brand voice is consistent across all touchpoints.

Requirements

• 1–2 years of experience in community management, customer service, social media coordination, or influencer marketing (internship experience considered).
• Tech-savvy with the ability to quickly learn new digital platforms (CRM, community management, or social engagement tools).
• Comfortable navigating Instagram, TikTok, YouTube, and emerging platforms.
• Organized, responsive, and detail-driven—you thrive on managing multiple conversations at once.
• Strong writer with a professional yet approachable tone.
• Proactive problem solver with excellent prioritization skills.

Our Team

• Entrepreneurial and collaborative—builders at heart.
• Obsessed with creating meaningful community experiences.
• Mission-driven: connecting our global community of creators and customers every day.

What You’ll Gain

• Full-time exposure to influencer marketing operations in a global beauty brand.
• Experience managing creator communications at scale using digital platforms.
• Opportunity to shape how Pixi builds community and relationships across the world.
• A front-row seat to the future of beauty, creators, and community-led growth.

This is your chance to take ownership of community engagement at a global beauty brand and help strengthen community by connecting with creators and fans every day.