Community Connect - Certified Epic Professional Billing Sr Application Analyst

Core Responsibilities

• Takes the initiative to complete assignments early; consistently exceeds expectations regarding the timing of deliverables.
• Successfully completes tasks with minimal guidance from his/her supervisor; rarely needs assistance from others.
• Demonstrates resilience against challenges and obstacles.
• Generates commitment and enthusiasm from others to set and achieve challenging objectives.
• Recognizes and takes appropriate action to effectively address problems and opportunities.
• Provides advice and direction to others on how to recognize and take appropriate action on problems and opportunities.
• Analyzes problems effectively and makes appropriate decisions without missing deadlines or causing delays in service.
• Develops highly creative and effective solutions despite the absence of information and short time-frames.
• Uses established standards/methods to solve common problems; responds to recurring problems by investigating the underlying causes and taking steps to eliminate them.
• Focuses on continuous improvement by exploring opportunities for enhancing, revising or modifying existing standards/methods and developing proposals for implementing changes.
• Independently analyzes issues and problems and expresses his/her opinion to others.
• Accurately predicts the outcomes of a variety of alternatives to problems.
• Tries different approaches when initial efforts to solve problems fail; anticipates possible problems and develops alternatives.
• Establishes clear, specific performance goals, expectations, and priorities.
• Aligns the efforts of him/herself and the team to the teams objectives.
• Works around typical problems and obstacles to get results.
• Navigates quickly and effectively to resolve problems and obstacles, even when complex and unique circumstances occur.
• Manages own time well in order to complete allocated tasks on time and with high quality.
• Uses resources as expected, resulting in quality work that stays within established budgets.
• Frequently uses fewer than expected resources while still delivering high-quality work on time, resulting in cost savings or improved efficiencies.
• Takes responsibility for more complex problems and maintains focus until a viable solution can be found.

Decision Making/Judgment

• Analyzes problems effectively and makes appropriate decisions without missing deadlines or causing delays in service.
• Develops highly creative and effective solutions despite the absence of information and short time-frames.
• Uses established standards/methods to solve common problems; responds to recurring problems by investigating the underlying causes and taking steps to eliminate them.
• Focuses on continuous improvement by exploring opportunities for enhancing, revising or modifying existing standards/methods and developing proposals for implementing changes.
• Independently analyzes issues and problems and expresses his/her opinion to others.
• Accurately predicts the outcomes of a variety of alternatives to problems.
• Tries different approaches when initial efforts to solve problems fail; anticipates possible problems and develops alternatives.

Results Focus

• Establishes clear, specific performance goals, expectations, and priorities.
• Aligns the efforts of him/herself and the team to the teams objectives.
• Works around typical problems and obstacles to get results.
• Navigates quickly and effectively to resolve problems and obstacles, even when complex and unique circumstances occur.
• Manages own time well in order to complete allocated tasks on time and with high quality.
• Uses resources as expected, resulting in quality work that stays within established budgets.
• Frequently uses fewer than expected resources while still delivering high-quality work on time, resulting in cost savings or improved efficiencies.
• Takes responsibility for more complex problems and maintains focus until a viable solution can be found.

Adaptability/Flexibility

• Adjusts schedules, tasks, and priorities when necessary.
• Recognizes when changing customer or organizational expectations require new approaches and takes the necessary steps to meet new standards.
• Adapts effectively to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefits.
• Encourages others to commit to change initiatives by sharing the expected benefits and how he/she can make modifications to work processes.
• Adapts effectively to different situations even when under stress or pressure.
• Works through situations or issues involving ambiguity or setbacks by systematically evaluating options and establishing appropriate action plans.
• Maintains flexibility in involving others in delivering customer-focused results.
• Understands the requirements of different situations and effectively adapts his/her behavior even when under stress and pressure.
• Helps others effectively adapt to different situations when under stress and pressure.
• Readily accepts new technology as part of his/her job and uses it to continually improve efficiency or the quality of his/her work products.

Creativity/Innovation

• Applies creative problem-solving skills to his/her work to develop solutions to problems.
• Develops multiple alternatives and understands the feasibility of each.
• Effectively shares and implements his/her ideas.
• Takes smart risks including trying new and different ways to get the job done.
• Challenges the status quo by continuously reviewing personal work processes and questioning traditional or established processes to make improvements.
• Effectively applies existing practices or processes to new work situations to benefit WellStar and its customers.
• Inspires others to develop and implement new ideas and ways to approach work that benefit WellStar and its customers.
• Champions innovative approaches within the department or across IT by acting as an opinion leader whom others emulate.

Project Management

• Consistently focuses on the critical few priorities and manages those to achieve expected results.
• Provides direction to other team members on how to successfully manage multiple priorities.
• Accurately anticipates resource requirements (i.e., time, budget, and personnel) on projects of moderately complex scope.
• Spend[s] time up front planning an approach and develops reasoned and feasible work plans given the resources available.
• Possesses exceptional planning skills and helps others in project planning to ensure they are able to develop feasible work plans.
• Establishes and builds agreement among project team members for project milestones, resource requirements, timelines and measures of success.
• Establishes key milestones, adequately monitors progress toward milestones, and takes action to ensure timelines are met or exceeded.
• Modifies project work plans as appropriate and communicates those changes to the team to ensure the project is not derailed.
• Develops contingency plans during the planning phase of a project by anticipating the most likely risks to the project work plan; implements those contingency plans quickly when the need arises.
• Provides on-going project updates regarding progress to keep others informed of status and outstanding issues.