Community Compliance Officer

Schedule

• Part-time position
• Approximately 10–15 hours per week
• Flexible schedule, including evenings and weekends as needed
• Hours may vary based on community activity and seasonal needs

Key Responsibilities

• Conduct routine patrols throughout the community by vehicle, golf cart, bicycle, or on foot
• Observe and document violations of OCA Restrictions and Rules, and community standards
• Photograph and accurately document observed violations using approved reporting methods
• Submit detailed daily inspection reports to the Oldfield Community Manager or designee
• Maintain confidentiality regarding homeowner information and compliance matters
• Monitor common areas, amenities, roadways, parks, walking trails, and neighborhoods for compliance issues
• Report maintenance concerns, safety hazards, damaged common area property, irrigation issues, landscaping concerns, and other conditions requiring attention
• Maintain parking areas for compliance with OCA parking regulations
• Observe recreational vehicle, golf cart, bicycle, and e-bike use for compliance with OCA restrictions and rules
• Respond to resident questions regarding community rules in a courteous and professional manner
• Refer complaints or confrontational situations to the Oldfield Community Manager or designee
• Perform other related duties as assigned

Required Knowledge and Skills

• Excellent observational skills and attention to detail
• Strong written communication and documentation skills
• Ability to remain objective, professional, and impartial
• Ability to exercise sound judgment and discretion
• Basic computer and smartphone proficiency
• Ability to learn and interpret OCA governing documents and rules
• Ability to work independently with minimal supervision
• Strong customer service and interpersonal skills

Qualifications

• High school diploma or GED
• Valid South Carolina driver's license with an acceptable driving record
• Ability to operate a golf cart safely
• Previous experience in property management, code enforcement, security, customer service, or community association operations is preferred
• Must successfully complete training on OCA governing documents and compliance procedures

Physical Requirements

• Walk, stand, drive, and ride a bicycle throughout the community for extended periods
• Work outdoors in varying weather conditions
• Lift up to 25 pounds
• Use a smartphone or tablet for documentation and photography

About Troon

Troon is the world’s largest professional club management company, specializing in services in golf, hospitality, and residential communities. Founded in 1990 and headquartered in Scottsdale, AZ, Troon operates more than 900 locations in 45+ states and 27+ countries. Troon is a leading employer in hospitality, guided by values emphasizing being infectiously energetic, consciously kind, and humbly prosperous. Professionals can grow and succeed within this globally respected organization.