Community Case Manager

About the role

Do you have a passion for helping families build strong, healthy and supportive relationships? Are you energetic, have good problem solving skills and are able to advocate for others? If you answered YES to either of these questions, then consider joining our Devereux Advanced Behavioral Health team! Being a Case Manager has its Advantages! You will interact with all levels of care, work independently and as part of a case management team.

Responsibilities

• Coordinate care of individuals in mental health, medical, educational, placement and related areas.
• Assess needs using identified tools to develop initial plan of care.
• Connect families to needed resources in their local community – which could include educational, financial, mental health, physical health, housing, food insecurity, and other resources.
• Coordinate, monitor and review the provision of services to ensure individuals are receiving and participating in services on a continual basis.
• Maintain direct contact (telephone and/or face to face) with all individuals involved in assigned caseload per state regulations.
• Ensure the timely and accurate completion of related documentation to include service documentation, outcome reports, service plans, face sheets, FPI, authorizations, releases and assessments.
• Work primarily in the community visiting clients’ homes in the Chester County area; home office located in Malvern, PA; company vehicle provided for travel.

Qualifications

• Bachelor's Degree in Human Services field (Psych, Social Work, Sociology, Criminal Justice, etc…)
• 2 years’ experience in public or private human services with 1 year in direct client contact.
• Devereux has a zero‑tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse; fosters a culture of reporting abuse and cooperates with authorities to the fullest extent possible.

Benefits

• Company‑provided phone and laptop.
• Use of a company car.
• Benefit eligibility after 30 days of employment (first day of the first pay period after 30 days).
• Access to the ASCEND program – assistance with student loan repayment or up to $900 per credit for graduate degree.
• Comprehensive health and welfare program for eligible full‑time employees, family members and domestic partners, including medical (telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time‑off (accrual starts first day), 403(b) retirement plan with matching benefit, and voluntary/employee‑paid supplemental life and accident coverage.
• Employee assistance / work‑life balance program.

Pay

Hourly rate of $20.39 with ability for advancement with increased case load.

Schedule

Flexible schedule (mostly during the hours of 9 am‑6 pm, with some evening work needed due to family availability).