Community Associate

The opportunity

You work closely with new and existing customers across a variety of industries, helping to create and maintain your own community within the center. Your responsibilities include:

• Taking care of administrative and support needs for customers
• Ensuring all services are properly charged for accurate invoices
• Helping customers with various requests such as changing WiFi codes, setting up projectors, and providing directions
• Managing customer mail and sorting through it while handling other requests
• Participating in organizing networking events and creating promotional materials
• Directing customers to nearby restaurants after meetings
• Ensuring the center is tidy at the end of the day

About you

• Able to manage multiple tasks effectively
• A good communicator with strong professional relationships and empathy
• Positive, enthusiastic, and adaptable to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Likely to have 1+ years of customer service experience

What we offer

• Competitive total compensation package
• Work-life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for full-time team members
• A quarterly bonus plan program and an hourly rate of $18.25
• A bright and inspiring work environment
• Training and development opportunities aligned with great career paths
• A professional workplace community (business casual attire required)