Community Associate

The opportunity

You work closely with new and existing customers across a variety of industries, helping to create and maintain your own community within your center. Your responsibilities include:

• Taking care of administrative and support needs for customers
• Ensuring all services are properly charged for accurate invoices
• Helping customers with tasks such as changing WiFi codes, setting up meeting rooms, and handling packages
• Managing customer requests throughout the day
• Participating in organizing networking events and creating promotional materials

About you

• Good communicator with the ability to build strong professional relationships and empathize with people's needs (ideally 1+ years of customer service experience)
• Able to take ownership of problems and find solutions
• Positive, enthusiastic, and adaptable to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Likely to be legally eligible to work in the country you are applying to and at least 18 years old

What we offer

• Competitive total compensation package
• Work-life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
• A quarterly bonus plan program, plus an hourly rate of $22.96
• A bright and inspiring work environment
• Training and development opportunities aligned with great career path opportunities
• A professional workplace community (business casual attire required)