Community Associate

The opportunity

You’ll work closely with new and existing customers across a myriad of industries, helping to create and maintain your own community within your center. Your responsibilities include:

• Ensuring your center is ready before opening hours
• Handling customer requests such as WiFi codes, package deliveries, and room setups
• Verifying and processing charges for services
• Managing customer mail and communication
• Planning and organizing networking events
• Directing customers to nearby amenities
• Assisting with administrative tasks and problem-solving

About You

• Experience managing multiple tasks and providing excellent customer service
• Strong communication skills and the ability to build professional relationships
• Ability to empathize with customers' needs
• One to two years of customer service experience preferred
• Positive attitude and adaptability to fast-changing situations
• Basic proficiency with MS Office and other IT equipment
• Eligible to work in the country you are applying to and at least 18 years old

What We Offer

• Competitive total compensation package
• Work-life balance with no standard nights/weekends
• Generous paid time off plans including sick and vacation days
• 11 paid company holidays per calendar year
• Competitive 401K program with a company match
• Affordable and comprehensive health care for full-time team members
• A quarterly bonus plan and hourly rate of $19.21
• A bright and inspiring work environment
• Training and development opportunities aligned with career paths
• A professional workplace community with business casual attire required

Benefits

• IndNA
• Equal opportunity employer