Community Associate

The opportunity

You work closely with new and existing customers across a variety of industries, helping to create and maintain your own community within the center. Your responsibilities include:

• Taking care of administrative and support needs for your customers
• Ensuring all services are properly charged for accurate invoices
• Helping customers with various requests such as changing WiFi codes, setting up projectors, and providing directions
• Managing customer mail and updating customer records
• Participating in planning and organizing networking events
• Assisting with customer inquiries and issues throughout the day

About you

• Experience managing multiple tasks while providing excellent customer service
• Strong communication skills and the ability to build professional relationships
• Able to empathize with customers' needs and provide solutions to problems
• Positive attitude and ability to adapt to fast-changing situations
• Proficiency in using MS Office and other basic IT equipment
• Legally eligible to work in the country you are applying to and at least 18 years old

What we offer

• Competitive total compensation package
• Work-life balance (no standard nights/weekends)
• Generous paid time off plans (sick and vacation)
• 11 Paid Company Holidays per calendar year
• Competitive 401K Program with a Company match
• Affordable and comprehensive health care for full-time team members
• A quarterly bonus plan program and an hourly rate of $17.75
• A bright and inspiring work environment
• Training and development opportunities aligned with great career paths
• A professional workplace community (business casual attire required)