Community Assistant
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones.
We need to parse the job description.
Key content:
- Job Type: Part-time (but schedule details later)
- Description: Tailwind Group description (company overview). Could be "About the role" maybe? Actually "About the role" is typical heading for description of role. We can put company overview under "About the role" or maybe "About the company". But headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which sections have content.
We have:
- The Position: description of Community Assistant responsibilities (first paragraph). That could go under "About the role" (summary) or "Responsibilities". Actually they have a separate "Responsibilities & Duties" list later. So we can put the paragraph describing the role under "About the role". Then responsibilities list under "Responsibilities". Then "Requirements" heading for requirements (education, experience, enrollment). Then "Knowledge, Skills, & Abilities" could go under "Skills" or "Qualifications". The headings allowed: Qualifications, Skills. We could put knowledge, skills, abilities under "Skills". Or we could combine under "Qualifications". Let's decide: Use "Requirements" for education/experience/enrollment. Use "Skills" for knowledge, skills, abilities. Possibly also "Qualifications" could be left out if not needed.
- Pay: "The compensation rate for this position is $13.00 per hour plus commission potential." That's pay info. So we need a Pay section.
- Schedule: "This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs." Also later: "Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm. Weekday and weekend shifts will be required." So we have schedule details. So we need a Schedule section.
- Benefits: Not mentioned explicitly. No benefits listed. So we should NOT create a Benefits section.
- Qualifications: Could be separate but we have Requirements and Skills. Could also put "Qualifications" for education/experience but we already have Requirements. Might be redundant. Let's not create Qualifications if we already have Requirements covering that. But we could still include Qualifications for things like "High school diploma or equivalent required." but that's already in Requirements. To avoid thin sections, we can combine education/experience into Requirements and skills into Skills. So we will have sections: About the role, Responsibilities, Requirements, Skills, Pay, Schedule.
Check if any content for "About the role": The initial description about Tailwind Group and The Position paragraph. That's substantive.
Now we need to format:
- Use
for each section heading.
- Use
for prose paragraphs.
- Use
- for any list of duties/requirements/benefits.
We need to extract lists:
Responsibilities & Duties: a long list of bullet-like sentences separated by periods? Actually they are sentences separated by semicolons? Let's parse:
"Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
Maintain exceptional curb appeal and take pride in the property grounds, amenities, and common areas.
Regularly walk and maintain the tour path, model unit, and amenity spaces.
Serve as the first point of contact for prospective residents and community inquiries.
Conduct property and unit tours, present leasing options, and answer questions about community features and amenities.
Maintain consistent follow-up communication with prospects via phone, text, and email within property management systems to maximize conversions.
Drive leasing traffic through on-campus outreach and peer networking.
Participate in the planning and execution of resident events, move-ins, and community activities.
Support lockouts for residents after hours, when assigned.
Act as a property ambassador both on and off campus, promoting the community in a positive and professional manner.
Provide first-level support and resolution for prospects, residents, and guarantors.
Clean the model unit, clubhouse, and other amenity spaces as assigned.
Process, organize, and distribute resident packages as assigned.
Attend regularly scheduled team and 1:1 meetings to stay up to date on general property operations.
Assist in the annual unit turnover and help execute move-in/move-out procedures.
Work the entirety of the turnover period, including nights and weekends as scheduled.
Open and close the office, clubhouse, and model unit as assigned, following property standards and procedures.
Maintain a professional appearance and adhere to the company dress code at all times."
We can treat each line as a list item.
Requirements: "High school diploma or equivalent required. One of more years of experience working in the customer service, sales, or retail industry is preferred.Current enrollment at the local university and status as a current/future resident is highly preferred."
We can make list items: each sentence.
Skills: "Knowledge, Skills, & Abilities Demonstrated ability to work in a fast-paced, goal-oriented environment.Strong communication, organization, and customer service skills.Ability to confidently engage with peers and represent the property positively.High level of professionalism and reliability.Motivated self-starter who thrives in a team setting.Ability to receive coaching and act on feedback.Experience with Microsoft Office and Entrata software is preferred. Pass a criminal background check.Ability to work extended hours during the turnover period, including nights and weekends. This role is based fully in-office and requires onsite presence. Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm. Weekday and weekend shifts will be required."
Wait some of that overlaps with schedule. Actually the schedule part appears also in Skills section. But we already have schedule details. We should avoid duplication. The schedule details: "Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm. Weekday and weekend shifts will be required." That's schedule. Also earlier: "This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs." So schedule section will contain those.
Thus in Skills we should exclude the schedule sentences. Let's extract skills list:
- Demonstrated ability to work in a fast-paced, goal-oriented environment.
- Strong communication, organization, and customer service skills.
- Ability to confidently engage with peers and represent the property positively.
- High level of professionalism and reliability.
- Motivated self-starter who thrives in a team setting.
- Ability to receive coaching and act on feedback.
- Experience with Microsoft Office and Entrata software is preferred.
- Pass a criminal background check.
- Ability to work extended hours during the turnover period, including nights and weekends.
- This role is based fully in-office and requires onsite presence.
We could also include "Ability to work extended hours during the turnover period, including nights and weekends." That's a skill/ability.
Now schedule section: combine:
- This is a part-time position working a variable schedule, not to exceed 29.5 hours per week.
- Rotating nights and weekends are required and may vary based on property needs.
- Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm.
- Weekday and weekend shifts will be required.
Pay section: "$13.00 per hour plus commission potential." Also mention that rate determined by current market data based on position requirements and complexities. Could include that as prose.
Now About the role: combine company overview and The Position paragraph.
Company overview: "Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!"
Then The Position paragraph: "The Position: The Community Assistant is primarily responsible for generating new leases and renewals through peer engagement, providing exceptional customer service, and supporting day to day office operations. This individual will act as the first point of contact for prospective residents, conduct tours, and represent the property both on and off campus. A successful Community Assistant will provide excellent customer service to residents and prospects, execute on day-to-day property operations, and support efforts to ensure the property meets or exceeds leasing and occupancy goals each year."
We could also include property description maybe under About the role? But property description could be separate but we don't have a heading for property. Could include in About the role as extra prose.
Property description: "Overlook Norman is a garden-style student housing community in Norman, Oklahoma, designed to serve students attending the University of Oklahoma. The 254 unit, 796 bed community offers 2 and 4-bedroom units with amenities that include a resort-style swimming pool, fitness center, sand volleyball, basketball, and tennis courts, and much more. Overlook provides team members with opportunities to develop and grow their careers while delivering an unmatched living experience for our residents."
We can include that as part of About the role.
Now we need to ensure we don't include boilerplate: "To learn more about our core values and mission, check out: http://thetailwindgroup.com/. A complete list of responsibilities and duties can be provided during the interview process. This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer. Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position." Remove those.
Also remove duplicated lines.
Now produce HTML fragment.
Structure:
About the role
... (prose)
Responsibilities
- ...
...
Requirements
- High school diploma or equivalent required.
- One or more years of experience working in the customer service, sales, or retail industry is preferred.
- Current enrollment at the local university and status as a current/future resident is highly preferred.
Skills
- Demonstrated ability to work in a fast-paced, goal-oriented environment.
- Strong communication, organization, and customer service skills.
- Ability to confidently engage with peers and represent the property positively.
- High level of professionalism and reliability.
- Motivated self-starter who thrives in a team setting.
- Ability to receive coaching and act on feedback.
- Experience with Microsoft Office and Entrata software is preferred.
- Pass a criminal background check.
- Ability to work extended hours during the turnover period, including nights and weekends.
- This role is based fully in-office and requires onsite presence.
Pay
The compensation rate for this position is $13.00 per hour plus commission potential. This rate is determined by current market data based on the position requirements and complexities.
Schedule
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to parse the job description. Key content: - Job Type: Part-time (but schedule details later) - Description: Tailwind Group description (company overview). Could be "About the role" maybe? Actually "About the role" is typical heading for description of role. We can put company overview under "About the role" or maybe "About the company". But headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which sections have content. We have: - The Position: description of Community Assistant responsibilities (first paragraph). That could go under "About the role" (summary) or "Responsibilities". Actually they have a separate "Responsibilities & Duties" list later. So we can put the paragraph describing the role under "About the role". Then responsibilities list under "Responsibilities". Then "Requirements" heading for requirements (education, experience, enrollment). Then "Knowledge, Skills, & Abilities" could go under "Skills" or "Qualifications". The headings allowed: Qualifications, Skills. We could put knowledge, skills, abilities under "Skills". Or we could combine under "Qualifications". Let's decide: Use "Requirements" for education/experience/enrollment. Use "Skills" for knowledge, skills, abilities. Possibly also "Qualifications" could be left out if not needed. - Pay: "The compensation rate for this position is $13.00 per hour plus commission potential." That's pay info. So we need a Pay section. - Schedule: "This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs." Also later: "Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm. Weekday and weekend shifts will be required." So we have schedule details. So we need a Schedule section. - Benefits: Not mentioned explicitly. No benefits listed. So we should NOT create a Benefits section. - Qualifications: Could be separate but we have Requirements and Skills. Could also put "Qualifications" for education/experience but we already have Requirements. Might be redundant. Let's not create Qualifications if we already have Requirements covering that. But we could still include Qualifications for things like "High school diploma or equivalent required." but that's already in Requirements. To avoid thin sections, we can combine education/experience into Requirements and skills into Skills. So we will have sections: About the role, Responsibilities, Requirements, Skills, Pay, Schedule. Check if any content for "About the role": The initial description about Tailwind Group and The Position paragraph. That's substantive. Now we need to format: - Use
for each section heading. - Use
for prose paragraphs. - Use
- for any list of duties/requirements/benefits.
We need to extract lists:
Responsibilities & Duties: a long list of bullet-like sentences separated by periods? Actually they are sentences separated by semicolons? Let's parse:
"Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
Maintain exceptional curb appeal and take pride in the property grounds, amenities, and common areas.
Regularly walk and maintain the tour path, model unit, and amenity spaces.
Serve as the first point of contact for prospective residents and community inquiries.
Conduct property and unit tours, present leasing options, and answer questions about community features and amenities.
Maintain consistent follow-up communication with prospects via phone, text, and email within property management systems to maximize conversions.
Drive leasing traffic through on-campus outreach and peer networking.
Participate in the planning and execution of resident events, move-ins, and community activities.
Support lockouts for residents after hours, when assigned.
Act as a property ambassador both on and off campus, promoting the community in a positive and professional manner.
Provide first-level support and resolution for prospects, residents, and guarantors.
Clean the model unit, clubhouse, and other amenity spaces as assigned.
Process, organize, and distribute resident packages as assigned.
Attend regularly scheduled team and 1:1 meetings to stay up to date on general property operations.
Assist in the annual unit turnover and help execute move-in/move-out procedures.
Work the entirety of the turnover period, including nights and weekends as scheduled.
Open and close the office, clubhouse, and model unit as assigned, following property standards and procedures.
Maintain a professional appearance and adhere to the company dress code at all times."
We can treat each line as a list item.
Requirements: "High school diploma or equivalent required. One of more years of experience working in the customer service, sales, or retail industry is preferred.Current enrollment at the local university and status as a current/future resident is highly preferred."
We can make list items: each sentence.
Skills: "Knowledge, Skills, & Abilities Demonstrated ability to work in a fast-paced, goal-oriented environment.Strong communication, organization, and customer service skills.Ability to confidently engage with peers and represent the property positively.High level of professionalism and reliability.Motivated self-starter who thrives in a team setting.Ability to receive coaching and act on feedback.Experience with Microsoft Office and Entrata software is preferred. Pass a criminal background check.Ability to work extended hours during the turnover period, including nights and weekends. This role is based fully in-office and requires onsite presence. Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm. Weekday and weekend shifts will be required."
Wait some of that overlaps with schedule. Actually the schedule part appears also in Skills section. But we already have schedule details. We should avoid duplication. The schedule details: "Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm. Weekday and weekend shifts will be required." That's schedule. Also earlier: "This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs." So schedule section will contain those.
Thus in Skills we should exclude the schedule sentences. Let's extract skills list:
- Demonstrated ability to work in a fast-paced, goal-oriented environment.
- Strong communication, organization, and customer service skills.
- Ability to confidently engage with peers and represent the property positively.
- High level of professionalism and reliability.
- Motivated self-starter who thrives in a team setting.
- Ability to receive coaching and act on feedback.
- Experience with Microsoft Office and Entrata software is preferred.
- Pass a criminal background check.
- Ability to work extended hours during the turnover period, including nights and weekends.
- This role is based fully in-office and requires onsite presence.
We could also include "Ability to work extended hours during the turnover period, including nights and weekends." That's a skill/ability.
Now schedule section: combine:
- This is a part-time position working a variable schedule, not to exceed 29.5 hours per week.
- Rotating nights and weekends are required and may vary based on property needs.
- Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm.
- Weekday and weekend shifts will be required.
Pay section: "$13.00 per hour plus commission potential." Also mention that rate determined by current market data based on position requirements and complexities. Could include that as prose.
Now About the role: combine company overview and The Position paragraph.
Company overview: "Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!"
Then The Position paragraph: "The Position: The Community Assistant is primarily responsible for generating new leases and renewals through peer engagement, providing exceptional customer service, and supporting day to day office operations. This individual will act as the first point of contact for prospective residents, conduct tours, and represent the property both on and off campus. A successful Community Assistant will provide excellent customer service to residents and prospects, execute on day-to-day property operations, and support efforts to ensure the property meets or exceeds leasing and occupancy goals each year."
We could also include property description maybe under About the role? But property description could be separate but we don't have a heading for property. Could include in About the role as extra prose.
Property description: "Overlook Norman is a garden-style student housing community in Norman, Oklahoma, designed to serve students attending the University of Oklahoma. The 254 unit, 796 bed community offers 2 and 4-bedroom units with amenities that include a resort-style swimming pool, fitness center, sand volleyball, basketball, and tennis courts, and much more. Overlook provides team members with opportunities to develop and grow their careers while delivering an unmatched living experience for our residents."
We can include that as part of About the role.
Now we need to ensure we don't include boilerplate: "To learn more about our core values and mission, check out: http://thetailwindgroup.com/. A complete list of responsibilities and duties can be provided during the interview process. This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer. Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position." Remove those.
Also remove duplicated lines.
Now produce HTML fragment.
Structure:
About the role
... (prose)
Responsibilities
- ... ...
Requirements
- High school diploma or equivalent required.
- One or more years of experience working in the customer service, sales, or retail industry is preferred.
- Current enrollment at the local university and status as a current/future resident is highly preferred.
Skills
- Demonstrated ability to work in a fast-paced, goal-oriented environment.
- Strong communication, organization, and customer service skills.
- Ability to confidently engage with peers and represent the property positively.
- High level of professionalism and reliability.
- Motivated self-starter who thrives in a team setting.
- Ability to receive coaching and act on feedback.
- Experience with Microsoft Office and Entrata software is preferred.
- Pass a criminal background check.
- Ability to work extended hours during the turnover period, including nights and weekends.
- This role is based fully in-office and requires onsite presence.
Pay
The compensation rate for this position is $13.00 per hour plus commission potential. This rate is determined by current market data based on the position requirements and complexities.
Schedule