Community Assistant

Key Responsibilities

• Greet and assist residents and prospective residents in a courteous, professional manner.
• Congduct property tours, highlight community features, and promote leasing opportunities to prospects.
• Answer phones, respond to emails, and assist with general office tasks such as filing, data entry, and record keeping.
• Aid in planning, promoting, and hosting resident events and community activities.
• Perform routine property walks to ensure the community maintains excellent curb appeal, cleanliness, and safety.
• Support the leasing team by preparing marketing materials, posting advertisements, and engaging on social media.
• Help with move-in/move-out processes and prepare welcome packets for new residents.
• Report maintenance issues and ensure service requests are promptly addressed.

Qualifications

• Strong interpersonal and communication skills.
• A positive, outgoing, and customer-service oriented attitude.
• Ability to work independently and as part of a team.
• Reliability and punctuality.
• Basic computer skills; experience with property management software (e.g., Entrata, Yardi) is a plus.
• A high school diploma or equivalent required; current enrollment in college/university preferred (especially for student housing).
• Flexibility to work evenings and weekends as needed.