Community Ambassador - North 116 Flats

Duties/Responsibilities

• Understand the Housing Contract and all related addendums and communicate all information to prospective residents, residents, and guarantors.
• Generate new leads, complete guest cards, schedule and conduct tours, and follow up with leads.
• Participate in promoting the community via social media platforms and attending on- and off-campus marketing events.
• Manage email and text campaigns in Entrata and TextUs.
• Represent the community and Landmark Properties in a professional manner, maintaining a positive community environment and encouraging participation in Residence Life activities.
• Resolve resident concerns and conflicts by escalating to the appropriate manager.
• Perform daily opening and closing checklists, inspect model and tour routes, and perform housekeeping as needed.
• Attend and contribute to Landmark Lineup and required staff meetings.
• Respond to internet and telephone inquiries in a timely and professional manner.
• Enter Maintenance Requests as needed.
• Keep detailed activity logs in prospect and resident accounts.
• Label and log packages and send resident notifications.
• Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.
• Adhere and comply with corporate procedures and government laws on Fair Housing.
• Participate in all Turn-related activities including move-in and move-out days, unit inspections, and trash-outs.

Qualifications

• High school diploma or equivalent required.
• Enrolled in a Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc., preferred.
• Must possess strong organization skills.
• Must be reliable and have self-discipline.
• Proficient in Microsoft Office Suite or related software.
• Ability to work evening and weekend hours, including resident lockouts as needed.
• Must be available to work during summer and Turn period.

Education & Experience

• High school diploma or equivalent required.
• Preferred to be enrolled in a Bachelor’s degree program in a relevant major.

Preferred Knowledge, Skills, & Abilities

• Strong organization skills.
• Reliable and self-disciplined.
• Proficient in Microsoft Office Suite or related software.
• Ability to work evening and weekend hours, including resident lockouts as needed.

Pay

The pay for this position is $15.25 per hour depending on a variety of factors including market factors in the geographical location where the candidate lives.

Schedule

No travel required.

Physical Demands

• Frequent standing, walking, sitting, reaching, climbing, balancing, stooping, kneeling, crouching, and crawling.
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits

Not specified.

Skills

• Excellent communication skills.
• Time management and reliability.
• Microsoft Office Suite proficiency.
• Ability to work evenings and weekends.

Benefits

Not specified.

Pay

$15.25 per hour depending on a variety of factors including market factors in the geographical location where the candidate lives.

Schedule

No travel required.

Physical Demands

• Frequent standing, walking, sitting, reaching, climbing, balancing, stooping, kneeling, crouching, and crawling.
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Company

Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.