Communications Tech 1

About the role

The ideal candidate will provide customer support and maintenance to broadband customers in their homes and businesses. Responsibilities include installing, disconnecting, connecting, upgrading, downgrading, making changes, troubleshooting, and repairing customer provided services. Additionally, this position involves splicing fiber cables and cutting terminals for new construction.

Responsibilities

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations.
• Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable.
• Splices cable to protector devices and central office main distribution frame and splices drop cable to the central office cable system.
• Educate customers in the services being provided and the proper use of equipment, propose solutions, and describe advantages of and sell additional services.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GEDA valid Driver’s License and clean driving record is required.
• 1–2 years of CATV, fiber installation, or other relevant technical/electronic experience.
• Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment.
• Able to install and run fiber drops, interior fiber pathways, and terminate customer fiber services.
• Able to locate and mark underground services utilizing test equipment, prints, and database mapping software.
• Knowledge and experience working with electronics, DC power, and fiber optic equipment.
• Able to properly operate small hand tools, power tools, and test equipment.
• Able to work independently and plan tasks to complete projects efficiently.
• Strong computer skills in Word and Excel.
• Able to accurately measure distances using tapes or other measuring devices.
• Able to differentiate between different sizes and colors of wires/cables.
• Able to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms.
• Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances.

Benefits

When you join Orbitel, you’ll be part of an award-winning company and team. We offer a comprehensive benefits package, including:

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability
• And much more!

Why Join Orbitel Communications?

We are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generations—customers, employees, communities, and owners—an organization that is even stronger and better than it is today.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.