Communications Systems Operator (CSO) Liaison

Responsibilities

• Track and assist Executive Aircraft in flight with communications issues
• Respond to incident calls
• Support trend analysis efforts
• Utilize various Command and Control (C2) tools
• Utilize chat software (e.g. Mattermost) to support Executive Aircraft while in flight
• Provide Government leadership with expert guidance on the operations of the Mission Communications System (MCS) on-board C-32, C-40, and C-37 Executive Aircraft
• Provide expert troubleshooting guidance to Communications Systems Operators on-board C-32, C-40, and C-37 Executive Aircraft during MCS anomalies and/or outages
• Review and provide recommendations on the effectiveness of flight monitoring solutions utilizing various web-based tools developed by Commercial Satellite Communications (COMSATCOM) providers

Qualifications

• 8+ years experience in communications systems support
• Bachelor’s degree in a related field
• Subject matter expertise of the Mission Communications Systems (MCS) of the C-32A, C-40B/C, and/or C-37A/B aircraft
• Able to work proactively and effectively communicate orally and in writing with all levels of an organization
• Able to work independently as well as a team member under tight deadlines with changing priorities
• Proficient in Microsoft Office applications
• US citizen and hold a current Top Secret clearance