Communications Specialist - Agency for Human Rights (9772)

About the role

The Agency for Human Rights was established in 2025 by Mayor Daniel Lurie to advance the civil rights and human dignity of all people in San Francisco. Bringing together City departments and specialized offices under a unified structure, the Agency coordinates a citywide approach to equity and inclusion. The Agency includes the Human Rights Commission, Department on the Status of Women, Office of Transgender Initiatives, Office of Racial Equity, and Civil Rights Division, among others.

Responsibilities

• Develops, implements, and evaluates public education and digital communications strategies that advance the mission of the Agency for Human Rights (AHR).
• Lead efforts to educate the public about AHR's programs, initiatives, policies, and enforcement activities through innovative, accessible, and community-centered communications.
• Identifies and implements innovative strategies to reach underserved and historically marginalized communities through digital, print, in-person, and community-based communications channels.
• Develops educational materials, toolkits, presentations, videos, social media content, and other resources that translate complex legal, policy, and programmatic information into accessible and actionable information for the public.
• Serves as the department's lead for digital communications, including website management, social media strategy, content development, and audience engagement.
• Creates and maintains a forward calendar for all departmental communications, to map out events, initiatives, campaigns, and other departmental business in a clear and coordinated way.
• Develop digital marketing and public information programs that support the department’s brand strategy objectives, engage the public, and identify innovative methods to bring targeted messages to all audiences.
• Researches and analyzes industry trends and areas for growth and sets departmental goals accordingly; identifies opportunities for improving engagement with and service to the community; serves as in-house authority on best-practice approaches to digital media.
• Prepares and delivers to management, reports relating to trends, site and platform usage, needed improvements, and areas of success.
• Supports department communications efforts with drafting of public statements, media releases, talking points for leadership, and event briefing notes, among other materials.
• Affords assistance with maintaining department brand, style, and voice across all platforms and through all content.
• Affords assistance with department custodian of records with coordination of requests for public records.

Requirements

• Possession of a baccalaureate degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR
• Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR
• Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; OR
• Possession of a Ph.D. or Juris Doctor degree from an accredited college or university.

Qualifications

• Minimum Qualifications
• Desirable Qualifications