Communications Operator
Major Responsibilities
Responds to and operates multi-function work stations, paging systems (overhead and pocket pager), emergency hotline and alarm devices for the purpose of answering, connecting, and directing calls to appropriate locations, and to facilitate hospital response to emergency situations.
Provides an expeditious communication link between in-house and on-call personnel, patients, and caregivers in routine, urgent, and emergent medical and non-medical conditions, through the use of information binders, on-call schedules, personnel lists, hospital safety procedures, and relevant department policies and procedures.
Maintains current knowledge of department and Medical Center policies and procedures, computer and hard copy files of all physician key personnel and on-call personnel, and information through continuous review of bulletin board postings, department handouts and memos, and attendance at staff and other relevant meetings.
Requirements
- Licensure, Registration, And/or Certification Required: None
- Education Required: High School Graduate
- Experience Required: No experience required
Qualifications
- Knowledge, Skills & Abilities Required: Excellent verbal communication skills essential. Flexibility to work weekends and holidays and, occasionally, a variety of shifts.
- Physical Requirements And Working Conditions: Must sit approximately 90 percent of the workday. Ability to lift up to 20 lbs. on occasion. Must be able to handle stressful situations daily regarding the number and nature of calls received at the Medical Center. Exposed to a normal office environment. Operates all equipment necessary to perform the job.
Pay
Pay Range: $18.85 - $28.30
Schedule
Week 1: Sun 1430-2230, Thurs 1200-2030, Fri 1430-2230
Week 2: Mon 1430-2230, Thurs 1200-2030 , Sat 1430-2230
Rotating Holiday schedule
Benefits
Commits to providing equitable care for all. Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Education Assistance Program